Company profile: Virtuoz
1.1 - Company Overview
Company description
- Provider of digital customer relationship solutions, offering intelligent virtual agents that enable large and mid-market enterprises to deliver world-class online marketing, sales, and support channels, ensuring high-quality user experiences while improving operational performance.
Products and services
- AI-Powered Omnichannel Customer Engagement: delivers omnichannel, AI-powered customer engagement across speech, virtual agents/chatbots, and messaging, with biometric authentication and fraud prevention for large and mid-market enterprises
- Dragon Solutions: produces software-based speech recognition for various applications, including legal and medical documentation, ensuring a high quality user experience while improving operational performance
- Healthcare AI Solutions & Services: architects AI-powered systems for healthcare organizations to capture clinical information, improve decision-making, and reduce duplicate imaging, ensuring a high quality user experience while improving operational performance
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Virtuoz
Rasa
HQ: United States
Website
- Description: Provider of an open platform for generative conversational AI that enables enterprises to create, deploy, and operate advanced AI assistants at scale. Combining pro-code and no-code options, the platform supports cross-team collaboration for smarter, faster assistant building to optimize customer service processes and reduce costs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Butter
HQ: United States
Website
- Description: Provider of a smart, secure way for teammates to search across work apps.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Botium
HQ: Austria
Website
- Description: Provider of a platform to build a communication channel with the chatbot.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Botium company profile →
DeepConverse
HQ: United States
Website
- Description: Provider of AI-powered customer service automation to help businesses scale support, including AI-driven and generative AI chatbots that integrate with existing systems for seamless handover to human agents, interactive step-by-step troubleshooting guides, a cognitive answer engine, a chatbot ROI calculator, and a no-code automation builder.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full DeepConverse company profile →
Mezi
HQ: United States
Website
- Description: Provider of an AI-powered personal travel assistant, accessible 24x7 over messaging, that helps plan and manage travel by booking flights and hotels, figuring out what to do, handling online check-in and changes of plans, and serving as an on-the-ground guide upon arrival.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Mezi company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Virtuoz
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Virtuoz
2.2 - Growth funds investing in similar companies to Virtuoz
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4 - Top valuation comps for Virtuoz
4.2 - Public trading comparable groups for Virtuoz
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