Company profile: MindTouch
1.1 - Company Overview
Company description
- Provider of cloud-native, AI-powered knowledge management and self-service software that delivers accurate answers to customers and agents. Offers smart self-service via single search, SEO-enhanced knowledge across channels, a unified one source of truth for product, service, and knowledge content, and enterprise scalability.
Products and services
- CXone Expert: A cloud-native, AI-powered knowledge management platform that delivers accurate answers quickly to customers and agents, enabling smarter customers and improved marketing, sales, and support
- Smart self-service: Single-search self-service that delivers the answers customers need in one query, aiming for faster and more complete resolutions
- SEO enhanced knowledge: SEO-enhanced content that expands knowledge across self-service experiences, including search engines, digital channels, IVAs, and websites
Key contacts
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Financial details
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1.2 - Competitors and similar companies to MindTouch
StreamServe
HQ: United States
Website
- Description: Provider of enterprise business communication solutions, including dynamic composition, document process automation, and enterprise output management. Simple to deploy and maintain, these solutions help global businesses produce and deliver highly customized documents in any format.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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Instantis
HQ: United States
Website
- Description: Provider of project portfolio management software for business process and information technology leaders to improve strategy execution and financial performance, enabling management, tracking, and reporting of enterprise strategies, processes, projects, portfolios, resources, costs, and benefits.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Watermark Technologies
HQ: United Kingdom
Website
- Description: Provider of software solutions, document management solutions, and a secure client portal for clients.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Perzo
HQ: United States
Website
- Description: Provider of cloud-based secure messaging and collaboration for financial institutions and markets, offering encrypted chat, file sharing, and workflow automation; cloud-native trader voice with telephony, transcription, and data insights; AI-powered market intelligence and communication analytics; and a directory connecting financial professionals. Also offers private spaces to interact with key contacts.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
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Aster
HQ: France
Website
- Description: Provider of a smart assistant integrated into users’ calendars that centralizes meeting-relevant information and automates monitoring of actions from one meeting to another.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Aster company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for MindTouch
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to MindTouch
2.2 - Growth funds investing in similar companies to MindTouch
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4 - Top valuation comps for MindTouch
4.2 - Public trading comparable groups for MindTouch
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