Company profile: Customerville
1.1 - Company Overview
Company description
- Provider of design-driven feedback platforms that turn customer experience surveys into rich, interactive experiences, plus enterprise software solutions including ERP, EAM (IFS Cloud EAM, IFS Ultimo), asset lifecycle and performance management, B2B eCommerce, and aviation maintenance tools such as IFS Maintenix and IFS Cloud.
Products and services
- Asset Lifecycle Management Software: Enterprise-grade platform that tracks assets from design through decommissioning, focusing on maintenance activities and operational efficiencies
- Asset Performance Management Software: Analytics-driven system delivering insights into asset condition and performance to aid predictive maintenance and asset planning
- Aviation Maintenance Software: Aviation-grade applications, including IFS Maintenix and IFS Cloud, engineered to maintain airworthy asset availability while minimizing environmental impact in maintenance operations
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Customerville
Pastel
HQ: Canada
Website
- Description: Provider of a visual website feedback and communication tool for web designers, developers, agencies, teams, and freelancers building websites and web apps, enabling real-time collection and action on feedback to collaborate and ship web projects faster.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
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Frontleaf
HQ: United States
Website
- Description: Provider of customer health and product usage analytics that generate actionable insights across the customer lifecycle, serving as an intelligence center to boost trial/freemium conversions, reduce churn, and drive revenue expansion to increase customer lifetime value.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Woopra
HQ: United States
Website
- Description: Provider of a customer journey analytics platform that unifies, visualizes, and enables action on data across every touchpoint. Offers real-time people profiles, individual-level lifecycle insights, automations to trigger emails, Slack messages, and Salesforce updates based on behavior, and one-click integrations to unify data and enable teams to act on insights to analyze, engage, and retain customers.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Woopra company profile →
Base
HQ: Israel
Website
- Description: Provider of a Customer-led Growth solution that is both a strategy and a technological platform. Base serves as a headquarters for you and your customers, where all customer interactions take place and are woven into value.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Exato
HQ: United States
Website
- Description: Provider of Customer Experience as a Service (CXaaS) solutions, offering hyperautomation, Intelligent Document Processing (IDP), Conversational AI, and secure trading floor solutions to help enterprises address broken experiences.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Exato company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Customerville
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Customerville
2.2 - Growth funds investing in similar companies to Customerville
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4 - Top valuation comps for Customerville
4.2 - Public trading comparable groups for Customerville
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