Company profile: Callfinity
1.1 - Company Overview
Company description
- Provider of intelligent telecommunications applications for contact centers, service providers, and enterprises, available as on-premise systems, hosted services, and HybridHosted solutions; selected by over 300 customers in seven countries since 1999.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Callfinity
Aquant
HQ: United States
Website
- Description: Provider of an enterprise AI platform that uses machine learning to learn clients’ unique enterprise language to maximize equipment uptime, prescribe and diagnose service and warranty issues, and perform anomaly detection.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
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Banter
HQ: United States
Website
- Description: Provider of automatic classification software that understands unstructured content and informal communications, enabling customer interaction software to automate the handling of inquiries by interpreting the meaning of online communications.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Virtual Observer
HQ: United States
Website
- Description: Provider of cloud-based Workforce Optimization (WFO), also known as Workforce Engagement Management (WEM), solutions for contact centers.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Cogito
HQ: United States
Website
- Description: Provider of artificial intelligence and machine learning-driven behavioral science software that evaluates hundreds of voice-based behavioral signals to deliver live conversation coaching for agents and a real-time measure of customer experience.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Tropo
HQ: United States
Website
- Description: Provider of an application platform that enables developers and carriers to quickly create communication applications, offering flexibility beyond VoiceXML to work in other development languages for building voice applications.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Tropo company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Callfinity
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Callfinity
2.2 - Growth funds investing in similar companies to Callfinity
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4 - Top valuation comps for Callfinity
4.2 - Public trading comparable groups for Callfinity
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