Company profile: Black Box Intelligence
1.1 - Company Overview
Company description
- Provider of data and insights for the hospitality industry, offering workforce, guest, consumer, and financial performance benchmarks plus solutions for Workforce Intelligence, Financial Intelligence, Social & Review Listening, Review Management, a Restaurant Guest Experience Platform, and feedback aggregation and analysis.
Products and services
- Financial Intelligence: Industry-standard benchmarking product that compares location performance to competitors, revealing competitive standing and delivering insights to attract more customers within hospitality operations
- Workforce Intelligence: Local-market analytics product that supplies insights on the workforce to hire, motivate, compensate, and retain top talent, strengthening guest experiences across hospitality operations
- Restaurant Guest Experience Platform: Sentiment-analysis-driven platform that utilizes feedback aggregation and analysis to improve guest experiences and grow sales by interpreting signals from reviews and social feedback
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Black Box Intelligence
Reserve
HQ: United States
Website
- Description: Provider of a hospitality technology platform connecting restaurants and diners, enabling guests to discover restaurants, make reservations, receive personalized service, and pay seamlessly, while helping restaurant partners reduce reservation cancellations, improve CRM, and gain actionable data.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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ItsaCheckmate
HQ: United States
Website
- Description: Provider of POS integrations that connect third-party delivery platforms directly to restaurant systems, unifying menus and centralizing order flow. Offers custom branded ordering websites, apps, and kiosks; catering, loyalty, and data analytics features; 24/7 support; and tools to consolidate third-party financial statements, reduce refund disputes, and leverage customer data via reports, smart alerts, and dashboards.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Dinova
HQ: United States
Website
- Description: Provider of a marketplace that connects expense account diners to restaurants nationwide, leveraging corporate expense management insights and expertise in corporate procurement and restaurant marketing to foster business dining connections.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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ResDiary
HQ: United Kingdom
Website
- Description: Provider of a web-based restaurant reservation and table-management platform used by over 8,800 restaurants in 59 countries to manage bookings from websites, Facebook, Twitter, phone, and walk-ins. Features include table management, waitlist (W8List), yield management, an automated phone booking service (Resphone), Group Central Reservations, and capabilities to reduce no-shows and integrate with various tools.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Katoo
HQ: Spain
Website
- Description: Provider of food procurement tools that help restaurants find the best deals from top suppliers. Offers a mobile app for restaurants to order ingredients, while suppliers receive orders in a standard digital format. Designed to reduce low-value-added activities so restaurants and suppliers can focus on their core, and to make the food supply chain more efficient, fair, and transparent.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Katoo company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Black Box Intelligence
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Black Box Intelligence
2.2 - Growth funds investing in similar companies to Black Box Intelligence
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4 - Top valuation comps for Black Box Intelligence
4.2 - Public trading comparable groups for Black Box Intelligence
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