Company profile: Twisted Fish
1.1 - Company Overview
Company description
- Provider of outsourced IT support and software development for small and medium-sized businesses in London, the South East, and beyond. Services include Total Support 8.0 (unlimited phone, online, email, and on-site support), multi-tier Line Support, virtual desktops and hosting, infrastructure upgrades, Microsoft Teams unified communications, and Hosted 3CX telephony.
Products and services
- Line Support: Multi-tiered IT support system ensuring rapid issue resolution with automatic escalation from 1st to 3rd line support if not resolved within specified timeframes
- Total Support 8.0: Comprehensive, fixed-fee IT support package delivering unlimited phone, online, email, and on-site assistance for a fixed monthly fee, centralizing issue handling for small and medium businesses
- Virtual Desktop & Hosting: Virtualized services architecting online backup and virtual environments, including cost-reducing virtual desktops for small and medium businesses
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Twisted Fish
Customer 1
HQ: Canada
Website
- Description: Provider of software and services for call centers and enterprises; formerly Genticity Inc. Founded in 2002 in Charlottetown, Prince Edward Island, now headquartered in Toronto, Ontario, with offices in Charlottetown.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
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Phx-IT
HQ: United States
Website
- Description: Provider of managed IT solutions: desktop and laptop support; mobile device integration; server design, installation, maintenance, upgrades, and updates with proactive monitoring and data backup. Delivers incident response services (emergency/proactive response, threat hunting, retainers), virus prevention and removal, multi-tiered immutable backup creation and monitoring, and email administration including Microsoft Exchange Server, spam protection, and user management.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Compass Computers
HQ: United Kingdom
Website
- Description: Provider of hardware, bespoke software, websites, and IT support for schools, care homes, and businesses, plus reliable data storage, online backup, and syncing across PCs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Compass Computers company profile →
TechQuarters
HQ: United Kingdom
Website
- Description: Provider of Microsoft cloud solutions as a Microsoft Cloud Solution Provider, serving SMB and Enterprise customers, with multiple awards.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full TechQuarters company profile →
SP Systems
HQ: United States
Website
- Description: Provider of scientific research, engineering, data analysis, near real-time satellite data processing, algorithm development, and instrumentation to support knowledge advancement across the federal government, with a proven history of success supporting scientific programs at the National Aeronautics and Space Administration.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full SP Systems company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Twisted Fish
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Twisted Fish
2.2 - Growth funds investing in similar companies to Twisted Fish
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4 - Top valuation comps for Twisted Fish
4.2 - Public trading comparable groups for Twisted Fish
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