Company profile: Infoset
1.1 - Company Overview
Company description
- Provider of omnichannel cloud communication and customer support software for businesses.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Infoset
SmartAction
HQ: United States
Website
- Description: Provider of artificial intelligence-powered self-service, offering next-generation, user-friendly phone call automation through an automated voice self-service platform to help companies improve customer experience and cut costs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Ultracomms
HQ: United Kingdom
Website
- Description: Provider of cloud based omni-channel customer contact management solutions and PCI DSS level 1 certified secure payment handling services to the contact centre industry, delivering inbound, outbound and blended services via leading cloud technology for more than a decade.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Intercom
HQ: United States
Website
- Description: Provider of modern customer service software that uses powerful messaging and automation to help support teams deliver efficient, personal experiences at scale. Offerings include Fin AI Agent for instant, accurate answers across channels, Fin AI Copilot for agent assistance, Knowledge Hub for centralized content management, and Product Tours for onboarding and adoption.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Intercom company profile →
Unify
HQ: United States
Website
- Description: Provider of software-based enterprise unified communications solutions, including voice, web collaboration, video conferencing, contact center, and networking products and services; headquartered in Munich, Germany, present in over 100 countries, and owned by Atos.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Unify company profile →
Sanas
HQ: United States
Website
- Description: Provider of a real-time speech-understanding platform that modulates accents while preserving voices and emotions for natural interactions, assisting multilingual speakers with accent correction to communicate effectively without language barriers; used by contact centers and enterprises.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Sanas company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Infoset
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Infoset
2.2 - Growth funds investing in similar companies to Infoset
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4 - Top valuation comps for Infoset
4.2 - Public trading comparable groups for Infoset
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