Company profile: Deepdesk
1.1 - Company Overview
Company description
- Provider of an AI customer support automation platform that understands conversations and automates repetitive processes to help create satisfied customers at lower costs. Offers Deepdesk AIx, an omnichannel solution delivering real-time suggestions, next-best actions, and conversation summaries across email, chat, and voice, plus Autocomplete, Next Best Message, Agent Personalization, Personal Collection, and Style Suggestions.
Products and services
- Deepdesk AIx: Omnichannel AI system that delivers real-time suggestions, next-best action options, and conversation summaries to customer support agents across email, chat, and voice channels
- Next Best Message: Customer-input-driven component that supplies the best possible messages to send to a customer in real-time
- Autocomplete: Historical-data-driven feature that offers content options based on historical data to complete agent responses as they type
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Deepdesk
Loyal
HQ: United States
Website
- Description: Provider of an integrated digital healthcare platform for patient engagement.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Airport.ai
HQ: United Kingdom
Website
- Description: Provider of an AI-powered customer service platform for airports that automates real-time flight info and FAQs, delivers multilingual support, sends targeted marketing messages and drives online sales via chat, with user insights, analytics to improve automation and reduce costs, live support integration, and integration across website widgets, messaging apps, and voice assistants.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Airport.ai company profile →
Apple
HQ: United States
Website
- Description: Provider of a virtual personal assistant incorporated as a feature of Apple iPhones beginning with the 4S generation; originally developed by SRI International and acquired by Apple in 2010.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Ada
HQ: Germany
Website
- Description: Provider of an AI-enabled digital health platform offering symptom assessment, health management, and care recommendations via the Ada App; at-home health test kits with lab results accessible in the app; a COVID-19 screener connecting users to treatment options; and enterprise solutions that improve outcomes, enhance triage, and reduce healthcare costs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Ada company profile →
Voice Provider
HQ: Sweden
Website
- Description: Provider of customer service and speech recognition solutions.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Voice Provider company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Deepdesk
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Deepdesk
2.2 - Growth funds investing in similar companies to Deepdesk
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4 - Top valuation comps for Deepdesk
4.2 - Public trading comparable groups for Deepdesk
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