Company profile: Mediatech CX
1.1 - Company Overview
Company description
- Provider of a customer experience management platform that analyzes customer perception, offering tools to collect, manage, analyze and display ratings and reviews; manage feedback across the buying journey; automate and scale micro and nano influencer activation; create consumer videos; run live shopping events; and activate customer data for personalized marketing using AI predictive models.
Products and services
- Customer Data Activation: AI-driven capability that leverages customer data to power personalized marketing interactions using AI predictive models within customer experience programs
- Feedback Management: Modular platform that collects and manages customer feedback at each stage of the buying journey to optimize customer experience and engagement
- Ratings & Reviews: Enterprise-grade system that collects, manages, analyzes, and displays customer ratings and reviews to strengthen online reputation, boost SEO visibility, and increase conversion rates
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Mediatech CX
Neura
HQ: United States
Website
- Description: Provider of AI-powered, real-world insights that transform anonymized data and activity signals into actionable intelligence to help leading mobile brands drive higher customer engagement and retention, with advanced campaign segmentation and triggering.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
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Lightico
HQ: United States
Website
- Description: Provider of a digital completion cloud that streamlines the last mile of sales and service by enabling customers, often during contact center calls, to complete mobile-first eForms, eSignatures, ID verification, document collection, and secure payments. Offers AI-assisted ID checks, AI-driven document collection, and no-code automated workflows to unify and accelerate customer-facing processes.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Skilljar
HQ: United States
Website
- Description: Provider of a customer training platform (external LMS) for enterprises to accelerate product adoption and improve retention, offering personalized learning paths with analytics, certificates and certifications, instructor-led training integrated with Zoom and Webex, monetized trainings via Stripe, PayPal, and Salesforce, and key integrations including Salesforce, Zendesk, and Google Analytics.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Skilljar company profile →
unitQ
HQ: United States
Website
- Description: Provider of an AI-enabled product quality monitoring platform that consolidates and analyzes real-time customer feedback across channels to identify and prioritize quality issues, enable data-driven fixes, and pinpoint the impact of product launches. Offers on-premise deployment, integrations with Zendesk, Ada and AWS, timely team alerts via Slack, Jira and PagerDuty, and service delivery supported by subprocessors.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full unitQ company profile →
Mexedia
HQ: Italy
Website
- Description: Provider of telecommunications and business services, offering SMS Business to manage telecommunications and telematics communications, including contract execution and technical management; Mail Marketing for automated commercial emails to users who provided addresses; and a Whistleblowing Management System ensuring confidentiality and protection for both reporter and reported.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Mexedia company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Mediatech CX
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Mediatech CX
2.2 - Growth funds investing in similar companies to Mediatech CX
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4 - Top valuation comps for Mediatech CX
4.2 - Public trading comparable groups for Mediatech CX
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