Company profile: Eckoh
1.1 - Company Overview
Company description
- Provider of customer engagement data security solutions for contact centers, enabling secure, PCI DSS-compliant payments across phone (agent-assisted and IVR), chat/chatbot, and digital channels (web, SMS, messaging), plus secure call recording and cloud contact center data protection to safeguard sensitive data and ensure compliance.
Products and services
- Secure Digital Payments: PCI DSS-compliant payments across web, SMS, and messaging channels, shielding sensitive customer data during digital transactions while enhancing customer experience and trust across contact center environments
- CallGuard: Agent-assisted payment processing over the phone that prevents card data exposure to agents, maintains PCI DSS compliance, and secures customer transactions during agent-handled calls
- Payment IVR: Self-service IVR payments via telephone that route customers through automated prompts to complete card transactions without agents, protecting sensitive data and maintaining PCI DSS compliance
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Eckoh
Kitt.ai
HQ: United States
Website
- Description: Provider of conversational understanding as a service focused on multi-turn dialog.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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AudioEye
HQ: United States
Website
- Description: Provider of breakthrough voice infrastructure technology that expands the power and functionality of voice-controlled browsers, leveraging patented technology to enhance voice-driven browser capabilities.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full AudioEye company profile →
MedSage Technologies
HQ: United States
Website
- Description: Provider of software and services that enable providers in the rapidly growing home medical equipment industry.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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SoapBox Labs
HQ: Ireland
Website
- Description: Provider of privacy-first, child-specific speech recognition enabling safe voice experiences for kids across toys, gaming, robotics, AR/VR, and education. Offerings include SoapBox Voice Engine (command and control, search, menus, pronunciation, keyword spotting, moderation), SoapBox Educate (literacy, language learning, math, science with real-time feedback and analytics), Fluency for reading assessment, and SoapBox Studio services.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full SoapBox Labs company profile →
Sound Intelligence
HQ: The Netherlands
Website
- Description: Provider of high-end audio analytics software that detects specific sound patterns, including aggression in voices, gunshots, glass breakage, and car alarms (up to 300 feet), sending alerts to security personnel. Also offers acoustic monitoring for healthcare to reduce false alarms and improve response to patient distress, and custom detectors for unique applications.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Sound Intelligence company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Eckoh
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Eckoh
2.2 - Growth funds investing in similar companies to Eckoh
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4 - Top valuation comps for Eckoh
4.2 - Public trading comparable groups for Eckoh
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