Company profile: Intouch Insight
1.1 - Company Overview
Company description
- Provider of customer feedback and operational data solutions, including a SaaS CX platform for multi-location brands, survey software (IntouchSurvey), inspection software (IntouchCheck), mystery shopping and operational audits, analytics and reporting, and CX operations, enabling private businesses, governments, regulators, and business-to-consumer companies to capture, interpret, and act on insights.
Products and services
- Intouch Insight CX Platform: A SaaS platform for multi-location brands to gather and analyze customer feedback and operational data, enabling listening, interpretation, and actioning of insights across locations
- Analytics & Reporting: A platform-integrated analytics system that transforms captured customer and operational data into actionable insights to inform decisions and improvements
- IntouchSurvey™: An enterprise-grade survey software that collects and analyzes customer feedback, featuring mechanisms to prevent survey fatigue and sustain engagement
Key contacts
🔒
🔒
Financial details
🔒
1.2 - Competitors and similar companies to Intouch Insight
Trustify
HQ: Switzerland
Website
- Description: Provider of tools to collect and manage customer reviews across platforms such as Google, Facebook, and TripAdvisor.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Trustify company profile →
ContactEngine
HQ: United Kingdom
Website
- Description: Provider of proactive conversational AI that automates outbound customer engagement across all channels, initiating and managing conversations based on triggers to engage silent customers, reduce costs, and improve customer experience. Offers sector-specific solutions (telecommunications, banking, utilities, government, insurance, logistics, retail, automotive) and proprietary AI with embedded context, multi-intent, intent/demographic analysis, and escalation to human agents.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full ContactEngine company profile →
USCS
HQ: United States
Website
- Description: Provider of customer management software and statement processing services, offering sophisticated statement processing and related software services for markets including cable television, telecommunications, convergence, and financial sectors.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full USCS company profile →
Bandwidth
HQ: United States
Website
- Description: Provider of telecom solutions for enterprises and wholesale customers, including the Maestro communications platform (call flows, AI integration, voice authentication); Microsoft Teams Direct Routing and Operator Connect for PSTN voice, messaging and emergency calling; direct-to-carrier SIP trunking with global coverage; E911 dynamic location routing; and Pindrop voice biometrics integration.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Bandwidth company profile →
Callstr
HQ: Germany
Website
- Description: Provider of website-embedded video calling to personalize the online sales experience.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Callstr company profile →
🔒
2.M&A buyers
2.1 Potential strategic acquirers in the sector
🔒
🔒
🔒
🔒
View all strategic buyers with complete profiles
Start Free Trial →
2.2 - Strategic buyer groups for Intouch Insight
🔒
Buyer group 1: ████████ ████████
●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
🔒
View all companies in this group
Request Free Trial Now →
🔒
Buyer group 2: ████████ ████████
●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
🔒
View all companies in this group
Request Free Trial Now →
🔒
Buyer group 3: ████████ ████████
●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
🔒
View all companies in this group
Request Free Trial Now →
🔓 Unlock all detailed buyer group breakdowns with complete company profiles
Start Free Trial →
3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Intouch Insight
2.2 - Growth funds investing in similar companies to Intouch Insight
🔒
View all growth equity funds with complete profiles
Start Free Trial →
4 - Top valuation comps for Intouch Insight
4.2 - Public trading comparable groups for Intouch Insight
🔓 Unlock all public trading comparable groups with complete valuation data
Start Free Trial →