Company profile: Concentrix
1.1 - Company Overview
Company description
- Provider of software services, data analytics, enterprise technology, and digital operations, offering global software outsourcing and technical support. Services include CX transformation and model design leveraging cloud, automation, and emerging technologies; customer research and voice of the customer; omnichannel engineering; and intelligent operations with process intelligence, automation, and cybersecurity.
Products and services
- Intelligent Operations: An automation-led service that incorporates process intelligence, automation, and cybersecurity to enhance operational efficiency and security across enterprise workflows
- Omnichannel Engineering: A technology-enabled service that engineers integrated components to deliver seamless customer experiences across various channels using coordinated engineering and enterprise technology
- CX Transformation: A customer-centric program that refocuses company efforts around the customer to improve service quality, increase sales, and reduce costs across digital operations
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Concentrix
Cent Systems
HQ: Switzerland
Website
- Description: Provider of scanning, text recognition, digitization, and finishing services for physical and electronic documents, in operation since 1985.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
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Panoply
HQ: United Kingdom
Website
- Description: Provider of specialist information technology, operating as a privately held company.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Panoply company profile →
Canyon
HQ: United States
Website
- Description: Provider of AI, CRM, data, and analytics SaaS for colleges and universities, with offerings for the public sector, non-profits, and small businesses. Solutions include Advising App with recruitment CRM, student success suite, and enterprise AI assistant; data analytics via Apache Superset; and a fully managed AWS-based data lakehouse for unified student data.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Canyon company profile →
Infocore
HQ: Germany
Website
- Description: Provider of consultancy, solution development, and application replacement services for digital manufacturing and the automotive industry.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Storm Technology
HQ: Ireland
Website
- Description: Provider of Microsoft technology solutions including Dynamics 365 Customer Service, Field Service, and Project Operations; Power Apps for low-code app development; data management solutions to build a future-ready data strategy and enable self-service insights; and finance solutions to consolidate, integrate, and communicate actionable insights to drive strategic growth and competitive advantage.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Storm Technology company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Concentrix
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Concentrix
2.2 - Growth funds investing in similar companies to Concentrix
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4 - Top valuation comps for Concentrix
4.2 - Public trading comparable groups for Concentrix
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