Company profile: Talkdesk
1.1 - Company Overview
Company description
- Provider of an enterprise cloud contact center platform leveraging AI to enhance customer experience and operational efficiency. Offerings include Talkdesk CX Cloud for self-service, omnichannel engagement, workforce engagement, and analytics; AI-based interaction analytics; industry-specific Experience Clouds; Talkdesk Builder development tools; and CX Sensors for proactive alerts.
Products and services
- Talkdesk CX Cloud: An enterprise-grade platform delivering applications for customer self-service, omnichannel engagement, workforce engagement, and customer experience analytics to orchestrate customer interactions across the entire journey
- Cloud Contact Center Platform: An AI-driven, enterprise contact center platform that enhances customer experiences and operational efficiency across various industries as a scalable cloud-based system
- Talkdesk Experience Clouds: Industry-specific cloud contact center products pre-integrated with core systems and workflows for financial services, healthcare, retail, and government to tailor customer experience operations
Key contacts
🔒
🔒
Financial details
🔒
1.2 - Competitors and similar companies to Talkdesk
Embrace
HQ: The Netherlands
Website
- Description: Provider of human cloud software that helps organizations automate processes.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Embrace company profile →
Radish Systems
HQ: United States
Website
- Description: Provider of a multi-modal communications approach that enables businesses to share visual information in real time during conversations with all callers and on all phones.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Radish Systems company profile →
CT Suite
HQ: United States
Website
- Description: Provider of an inclusive system for communications centers to operate more easily and save time.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full CT Suite company profile →
Stratasoft
HQ: United States
Website
- Description: Provider of complete contact center solutions and contact center software. Stratasoft offers a scalable infrastructure to maximize center performance, more efficiently utilize staff resources, and adapt to unpredictable market forces. Its StrataDial Virtual Call Center (VC2) lets you control hardware and software implementation.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Stratasoft company profile →
Chatitive
HQ: United States
Website
- Description: Provider of a highly scalable SaaS platform for enterprise conversational messaging, offering a two-way SMS marketing solution that uses context to deliver personalized, conversational mobile messages directly to consumers.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Chatitive company profile →
🔒
2.M&A buyers
2.1 Potential strategic acquirers in the sector
🔒
🔒
🔒
🔒
View all strategic buyers with complete profiles
Start Free Trial →
2.2 - Strategic buyer groups for Talkdesk
🔒
Buyer group 1: ████████ ████████
●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
🔒
View all companies in this group
Request Free Trial Now →
🔒
Buyer group 2: ████████ ████████
●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
🔒
View all companies in this group
Request Free Trial Now →
🔒
Buyer group 3: ████████ ████████
●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
🔒
View all companies in this group
Request Free Trial Now →
🔓 Unlock all detailed buyer group breakdowns with complete company profiles
Start Free Trial →
3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Talkdesk
2.2 - Growth funds investing in similar companies to Talkdesk
🔒
View all growth equity funds with complete profiles
Start Free Trial →
4 - Top valuation comps for Talkdesk
4.2 - Public trading comparable groups for Talkdesk
🔓 Unlock all public trading comparable groups with complete valuation data
Start Free Trial →