Company profile: Astute Solutions
1.1 - Company Overview
Company description
- Provider of customer engagement software for consumer brands. With over 20 years of experience, its fully integrated suite helps companies build brand loyalty, drive revenue, enhance operational efficiency, and empower agents to inform consumers and engage them in meaningful interactions.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Astute Solutions
Hi Marley
HQ: United States
Website
- Description: Provider of an intelligent SMS conversation platform for the insurance industry, connecting policyholders, carriers, and service providers to improve resolution time and customer satisfaction. Offerings include Hi Marley Insurance Cloud, Marley Insights analytics dashboard, Marley Mobile for field adjusters to manage claims and communicate securely, and AutoTranslate for real-time translation of text messages.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Aida
HQ: Canada
Website
- Description: Provider of AI-driven customer experience and support software that delivers immediate assistance for common support questions, helping customers resolve issues before they become tickets.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Telepathy
HQ: United States
Website
- Description: Provider of chatbots and interactive voice technology for industrial and enterprise markets. Offers STELLA Automotive AI, a conversational AI for automotive dealerships that answers and routes inbound service calls, responds to FAQs, and books service appointments, and AI solutions for Fortune 500 companies focused on speech, voice, and semantic technology to integrate AI into systems.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Reply
HQ: United States
Website
- Description: Provider of customer service software that automates repetitive processes and delivers instant, personalized attention on customers' preferred communication channels to make serving customers at scale more efficient and save time. Acquired by Kustomer.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Eptica
HQ: France
Website
- Description: Provider of AI-powered platforms for digital customer experience, delivering conversational and collaborative solutions across channels. Offerings include self-service via knowledge base, omni-channel communications, digital conversations to automate queries and assist agents, secure video conversations, voice of customer analytics, and email with intelligent routing and answer suggestions.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Eptica company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Astute Solutions
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Astute Solutions
2.2 - Growth funds investing in similar companies to Astute Solutions
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4 - Top valuation comps for Astute Solutions
4.2 - Public trading comparable groups for Astute Solutions
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