Company profile: Braze
1.1 - Company Overview
Company description
- Provider of a comprehensive customer engagement platform enabling brands to deliver relevant, memorable, customer-centric experiences through interactive, cross-channel conversations. Offers cross-channel messaging, journey orchestration, data activation using first-party customer data, email marketing, SMS/MMS marketing, and Sage AI to personalize content and optimize marketing strategies.
Products and services
- Cross-Channel Messaging: Delivers interactive conversations across email, SMS/MMS, and other messaging channels from a single platform, fostering human connection and consistent engagement (enterprise-grade)
- Data Activation: Harnesses first-party customer data to personalize marketing efforts and consumer experiences, activating context-rich messages across channels for targeted engagement (first-party-data-driven)
- Journey Orchestration: Architects and optimizes marketing campaigns and customer journeys through intelligent automation, coordinating cross-channel touchpoints to deliver value quickly and continuously (intelligent-automation)
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Braze
Brightback
HQ: United States
Website
- Description: Provider of retention solutions for subscription-based businesses, offering tools to customize cancel pages with dynamic content and branding, present tailored offers, optimize cancel processes via a deflection funnel, and automate cross-channel workflows. Provides Essentials and Performance plans with branded experiences, A/B and multivariate testing, performance dashboards, advanced targeting, and account management.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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ContactEngine
HQ: United Kingdom
Website
- Description: Provider of proactive conversational AI that automates outbound customer engagement across all channels, initiating and managing conversations based on triggers to engage silent customers, reduce costs, and improve customer experience. Offers sector-specific solutions (telecommunications, banking, utilities, government, insurance, logistics, retail, automotive) and proprietary AI with embedded context, multi-intent, intent/demographic analysis, and escalation to human agents.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full ContactEngine company profile →
Summatti
HQ: Canada
Website
- Description: Provider of an AI-powered speech analytics platform that analyzes customer interactions across channels to deliver consumer insights.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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DiscussNow
HQ: France
Website
- Description: Provider of a multichannel platform for conversation and analysis, offering players in the marketing and research sector new solutions to interact with clients and generate real-time insights via a single interface.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
View full DiscussNow company profile →
AllSight
HQ: Canada
Website
- Description: Provider of a Customer Intelligence Management system that manages and synthesizes ALL customer data to enable a single view of the customer, built on the premise that customer data always evolves.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full AllSight company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Braze
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Braze
2.2 - Growth funds investing in similar companies to Braze
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4 - Top valuation comps for Braze
4.2 - Public trading comparable groups for Braze
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