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Company profile: Ibex

1.1 - Company Overview

Ibex Logo

Ibex

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of customer experience outsourcing services for startups, scale-ups, and blue-chip companies, including contact centres, technology consulting, teleservices, email and chat support, account management, and back-office solutions. Its CLX platform streamlines customer engagement, acquisition, experience, and growth.

Products and services

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Key contacts

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Financial details

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1.2 - Competitors and similar companies to Ibex

InMoment Logo

InMoment

HQ: United States Website
  • Description: Provider of SaaS-based customer survey and enterprise feedback management solutions, delivering a customer experience intelligence platform that collects, analyzes, and reports on customer feedback. Offers Voice of the Customer programs, XI Platform, customer feedback services, advanced analytics & AI, reputation management, and conversational intelligence to generate actionable insights.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full InMoment company profile →
Customer Analytics Technologies (closed) Logo

Customer Analytics Technologies (closed)

HQ: United States Website
  • Description: Provider of Cloudcherry, a cloud-based customer experience management and feedback software for large enterprises and SMEs, helping improve customer engagement by mapping customer journeys across multiple touchpoints.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Customer Analytics Technologies (closed) company profile →
Enalyzer Logo

Enalyzer

HQ: Denmark Website
  • Description: Provider of online survey software and research consultancy services, offering the Enalyzer Platform to create, distribute, and analyze surveys on any device without app downloads; Employee Pulse Surveys to measure engagement; consulting to improve customer and employee metrics with insights and action plans; and training and support via webinars, on-site courses, and a help center. Founded in 2000 in Denmark, serving thousands of customers and millions of respondents.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Enalyzer company profile →
Rednun Logo

Rednun

HQ: The Netherlands Website
  • Description: Provider of high-end data-driven online video technology that automates video personalization to improve customer experiences.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Rednun company profile →
Numa Logo

Numa

HQ: United States Website
  • Description: Provider of an AI-powered communication platform for automotive dealerships that automates appointment bookings, improves customer engagement, and turns missed calls into revenue opportunities (ROs) with fast responses, resulting in higher CSI and more dollars per RO.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Numa company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Ibex

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Buyer group 1: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Ibex

2.2 - Growth funds investing in similar companies to Ibex

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4 - Top valuation comps for Ibex

4.2 - Public trading comparable groups for Ibex

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4.3 - M&A Transactions similar to Ibex

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Ibex

What does Ibex do?

Ibex is a provider of customer experience outsourcing services for startups, scale-ups, and blue-chip companies, including contact centres, technology consulting, teleservices, email and chat support, account management, and back-office solutions. Its CLX platform streamlines customer engagement, acquisition, experience, and growth.

Who are Ibex's competitors?

Ibex's competitors and similar companies include InMoment, Customer Analytics Technologies (closed), Enalyzer, Rednun, and Numa.

Where is Ibex headquartered?

Ibex is headquartered in United States.

How many employees does Ibex have?

Ibex has 1,000 employees 🔒.

When was Ibex founded?

Ibex was founded in 2010 🔒.

What sector and industry vertical is Ibex in?

Ibex is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Ibex

Who are the top strategic acquirers in Ibex's sector and industry

Top strategic M&A buyers and acquirers in Ibex's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Ibex?

Top strategic M&A buyers groups and sectors for Ibex include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Ibex's sector and industry vertical

Which are the top PE firms investing in Ibex's sector and industry vertical?

Top PE firms investing in Ibex's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Ibex's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Ibex's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Ibex's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Ibex include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Ibex's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Ibex?

The key public trading comparables and valuation benchmarks for Ibex include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Ibex for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Ibex with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Ibex's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Ibex with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Ibex's' sector and industry vertical?

Access recent funding rounds and capital raises in Ibex's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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