Company profile: CSG
1.1 - Company Overview
Company description
- Provider of customer interaction management, billing, and business support solutions for communications service providers. Products include Ascendon for selling and managing digital services; ACP for cable and broadband billing; Encompass for B2B charging, billing, and customer management; Xponent for customer engagement; Forte for online, mobile, and in-person payments; and omnichannel communications.
Products and services
- CSG Advanced Convergent Platform (ACP): A convergent billing and customer lifecycle management platform for cable and broadband providers, supporting new pricing models and services.
- CSG Encompass: A full-stack B2B business support system delivering charging, billing, and customer management capabilities for enterprise clients.
- CSG Ascendon: A SaaS platform enabling the sale and management of digital services, allowing customers to bundle offerings, make payments, and perform self-service.
Key contacts
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Financial details
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1.2 - Competitors and similar companies to CSG
IQGeo
HQ: Canada
Website
- Description: Provider of end-to-end geospatial software that improves productivity and collaboration across industrial processes, including IQGeo Integrated Network for telecom, fiber and utility network planning, design, construction, operations and maintenance; Adaptive Grid for electric utilities; and fiber solutions for planning/design, construction management, operations/maintenance, and sales and marketing optimization.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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Opensignal
HQ: United Kingdom
Website
- Description: Provider of mobile analytics recognized as the independent global standard for measuring real-world mobile network experience. Captures over 3 billion daily measurements from 100+ million smartphones to deliver network insights, engineering analytics, consumer decision dynamics, executive-level scorecards, and public validation for optimization, benchmarking, and informed decision-making.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Opensignal company profile →
Arantech
HQ: Ireland
Website
- Description: Provider of customer experience management (CEM) systems for communications service providers worldwide. Founded in 1999, Arantech delivers CEM solutions that transform how operators service customers and how internal organizations respond to customer needs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Arantech company profile →
Velocent
HQ: United States
Website
- Description: Provider of service assurance and service quality management solutions for mobile data and Voice over LTE (VoLTE), pioneering Customer Experience Assurance (CEA) and "Smart Data for Big Data", with the OneVu portfolio delivering real-time end-to-end analytics, visualization and actionable intelligence of subscribers perceived experience and network performance.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Velocent company profile →
Artilium
HQ: United Kingdom
Website
- Description: Provider of innovative telecommunication software and solutions, acting as a Mobile Virtual Network Enabler through its cloud platform, delivering fully branded mobile offerings with SIM cards and a control panel.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Artilium company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for CSG
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to CSG
2.2 - Growth funds investing in similar companies to CSG
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4 - Top valuation comps for CSG
4.2 - Public trading comparable groups for CSG
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