Company profile: OvationCXM
1.1 - Company Overview
Company description
- Provider of an AI-infused customer experience management platform (CXMEngine) that connects technology, partner ecosystems, and customer interactions to identify and resolve real-time friction points across digital, back-office, and partner touchpoints. Offers journey orchestration, ecosystem connection with real-time partner data, AI insights and automation, IBM Z data integration, and on-demand CX Activation field service support.
Products and services
- CXMEngine: AI-infused platform connects technology, partner ecosystems, and customer interactions, delivering a comprehensive customer-journey view and resolving real-time friction across digital, back-office, and partner touchpoints to secure revenue
- Data Integration: IBM Z-integrated component connects banking platforms and core systems, harnessing customer data to enable better customer experiences within CXMEngine
- Ecosystem Connection: Real-time feature synchronizes partner data, delivering visibility into every interaction and ensuring a unified customer experience across partner touchpoints
Key contacts
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Financial details
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1.2 - Competitors and similar companies to OvationCXM
Xaleon
HQ: Austria
Website
- Description: Provider of customer engagement software supporting seamless, friction-free digital engagement and interaction with customers. Its Engagement Platform empowers sales, customer services and marketing teams to mirror in-person experiences, helping them close more deals, increase customer satisfaction and decrease churn.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Yext
HQ: United States
Website
- Description: Provider of a digital presence platform for multi-location brands, enabling consistent, accurate, and engaging experiences across digital channels from one central platform. Solutions include Listings management, search-optimized Pages, on-site Search, Commerce Solutions with guided buying flows, Help Site Search for support answers, and Workplace Solutions for modern intranet search.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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AWM Network
HQ: United States
Website
- Description: Provider of customer generation, lead generation, online marketing, and online advertisement services.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full AWM Network company profile →
Power2
HQ: United Kingdom
Website
- Description: Provider of a messaging platform to send SMS, WhatsApp, Messenger, and voice messages.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Quadient
HQ: France
Website
- Description: Provider of intelligent communication automation, parcel locker solutions, and mail-related solutions, including accounts receivable automation (Quadient AR by YayPay); document preparation and outbound distribution (Impress Automate, Impress Distribute); and customer communication management across channels (Inspire Evolve, Inspire Flex, Inspire iForms).
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Quadient company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for OvationCXM
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to OvationCXM
2.2 - Growth funds investing in similar companies to OvationCXM
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4 - Top valuation comps for OvationCXM
4.2 - Public trading comparable groups for OvationCXM
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