Company profile: ScreenMeet
1.1 - Company Overview
Company description
- Provider of cloud-native enterprise remote support integrated with Salesforce, ServiceNow, Microsoft Dynamics and Zendesk. Offerings include remote support with video calling, screen sharing and remote desktop; cobrowse for web/mobile without exposing sensitive info; mobile video chat and video selling; and AI summarization of sessions. From tickets, agents can take over PCs, Macs or mobile devices; all data is written back to CRM.
Products and services
- ScreenMeet Remote Support: Cloud-native and embedded with ServiceNow and Salesforce, it enables video calling, screen sharing, remote desktop, and case-based takeover to fix PCs, Macs, and mobile, with CRM write-back
- ScreenMeet AI Summarization: AI-powered, it automatically generates detailed resolution and work notes from remote support sessions, expanding documentation and knowledge bases for CRM/CSM/ITSM records
- ScreenMeet Cobrowse: Privacy-preserving, it architects real-time assistance on websites and mobile apps by letting agents view and interact with the user’s screen without exposing sensitive information.
Key contacts
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Financial details
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1.2 - Competitors and similar companies to ScreenMeet
Targetprocess
HQ: United States
Website
- Description: Provider of agile project management software supporting Scrum, Kanban, SAFe and Extreme Programming. Its Enterprise Agile Planning SaaS connects strategy to execution to scale agile practices and improve decision-making, ROI and market delivery time. Offers end-to-end visibility, organization-wide alignment, roadmaps, and a free service desk for customer support, idea management, or other requests.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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Kwest
HQ: Germany
Website
- Description: Provider of a platform for renewable energy installers to create visibility across their installations, optimize day-to-day operations, and automate manual tasks, gradually introducing visibility, structure, and automation until any process is no-touch.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Incom-CNS
HQ: United Kingdom
Website
- Description: Provider of business communications and digital transformation solutions, delivering award-winning solutions for three decades and an early adopter of cloud.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Ascendent Systems
HQ: United States
Website
- Description: Provider of enterprise voice mobility solutions that enable companies to be more responsive to customers and crisis situations by empowering immediate reach to anyone, anywhere; a subsidiary of Research In Motion (Nasdaq: RIMM; TSX: RIM).
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Ascendent Systems company profile →
Meetings
HQ: United States
Website
- Description: Provider of a web-based group video conferencing and hangout service that lets users meet face to face with anyone worldwide by creating and sharing a meeting room link, enabling meetings with clients, customers, project teams, and co-workers directly in the browser.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Meetings company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for ScreenMeet
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to ScreenMeet
2.2 - Growth funds investing in similar companies to ScreenMeet
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4 - Top valuation comps for ScreenMeet
4.2 - Public trading comparable groups for ScreenMeet
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