Company profile: Kaleo
1.1 - Company Overview
Company description
- Provider of enterprise self-help automation in a question-and-answer format that delivers bite-sized answers to trending questions and builds an organically growing, tagged knowledge base. Solutions include Kaleo for IT integrating with ServiceNow and Cherwell to automate Tier-0 support, Universal Search, Smart Routing to experts, and Analytics on frequently asked questions and knowledge gaps.
Products and services
- Kaleo for IT: A workflow-integrated system that integrates with ServiceNow and Cherwell, delivering bite-sized answers inside service desk and end-user workflows to automate Tier‑0 support
- Smart Routing: An expert-directed component that automatically routes unanswered questions to the appropriate internal expert, who provides and saves the answer for future inquiries
- Universal Search: An organization-wide interface offering a single search that lets users find answers across diverse topics and departments within an organization
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Kaleo
Tacit
HQ: United States
Website
- Description: Provider of collaboration and knowledge management software, offering illumio, a productivity tool to monitor news, blogs, and wikis, and connect with others to share knowledge and expertise, helping individuals and organizations discover and share information more effectively.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Kelros
HQ: United Kingdom
Website
- Description: Provider of design and implementation services for social collaboration solutions built on HCL and IBM software.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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PlanningPME
HQ: The Netherlands
Website
- Description: Provider of IT services for employee planning software, including PlanningPME, PlanningPME mobile, and web access.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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CXApp
HQ: United States
Website
- Description: Provider of a workplace application offering desk booking, analytics, office mapping, and indoor navigation services.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Pronto
HQ: United States
Website
- Description: Provider of an edtech platform that helps campuses and schools recruit and retain students by connecting the entire campus and giving students mobile access to faculty, classmates, and institutional support services. Features include automatic language translation, group messaging, and file-sharing.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Pronto company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Kaleo
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Kaleo
2.2 - Growth funds investing in similar companies to Kaleo
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4 - Top valuation comps for Kaleo
4.2 - Public trading comparable groups for Kaleo
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