Company profile: Parloa
1.1 - Company Overview
Company description
- Provider of a conversational AI platform for enterprises to automate and enhance customer interactions across phone, chat, and messaging. Offers AI agents with natural language understanding and generation, AI-based speech recognition, an AI agent management platform for contact centers, real-time translation with response suggestions, and generative AI for automated service and real-time agent assistance.
Products and services
- AI Agent Management Platform: An enterprise-scale platform that manages AI agents and orchestrates communication via AI-based speech recognition, handling phone calls, chats, and messaging with natural language understanding and generation
- Automation with AI Agents: An omnichannel service that automates service channels using AI agents to handle customer interactions efficiently across phone calls, chats, and messaging, leveraging natural language understanding and generation
- Generative AI Solution: An NLU/NLG-enabled product that automates customer service interactions and assists human agents in contact centers, architected to generate natural responses for phone calls, chats, and messaging
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Parloa
RocketDocs
HQ: United States
Website
- Description: Provider of collaborative response management solutions combining professional services and SaaS to save time managing content and creating information assets. Offers ResponseFull to automate compliant sales proposals for sales enablement, RapidDocs for self-service proposal creation, LaunchPad for Microsoft Word/Excel integration, Control Center for project management, and BioBuilder for adding employee bios.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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Rampiva
HQ: Canada
Website
- Description: Provider of data automation software for electronic discovery, digital forensics, and surveillance, with software for automation, reporting, and business process management. Serves thirty active clients across 8 countries, including large regulators, top law firms, and F500 corporations.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Symbioworld
HQ: Germany
Website
- Description: Provider of a SaaS solution that unites your entire company in one card, delivering Process Intelligence and Process Mining via a system-agnostic digital twin to identify and capture hidden value, plus services for Process Excellence; Supply Chain, System, and Shared Services Transformation to improve functionality, accelerate system migration, reduce risks and costs; and Sustainability Transformation to turn goals into actionable plans.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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DST Systems
HQ: United States
Website
- Description: Provider of sophisticated information processing and computer software services and products that help clients improve productivity, increase efficiency, and provide higher levels of customer service.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Pipefy
HQ: United States
Website
- Description: Provider of no-code process orchestration and workflow management software to automate workflows, manage business processes, and standardize operations for teams like Finance, HR, and Customer Service. Offers service request management, IT service management with ticket triage and SLA tracking, integrations with 300+ apps, and custom process solutions.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Parloa
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Parloa
2.2 - Growth funds investing in similar companies to Parloa
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4 - Top valuation comps for Parloa
4.2 - Public trading comparable groups for Parloa
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