Company profile: Mavenoid
1.1 - Company Overview
Company description
- Provider of an AI-driven product support and troubleshooting platform for hardware and consumer electronics companies, automating technical support and onboarding across devices from printers and ovens to electric scooters and industrial equipment. Offerings include a virtual assistant, voice assist, live agent chat/video/voice tools, a dynamic help center, and AI-guided self-service troubleshooting.
Products and services
- Virtual Assistant: AI-driven tool automates customer service from product selection to warranty registration, trained across diverse devices and hardware categories to interpret requests and execute onboarding tasks
- AI-Guided Self-Service Troubleshooting: AI-guided, self-service workflow steers users through simple diagnostic questions to rapidly pinpoint issues across printers, ovens, electric scooters, consumer electronics, and industrial equipment
- Dynamic Help Center: Personalized support platform curates FAQs, product manuals, video tutorials, and step-by-step guides tailored to customer needs for hardware and consumer electronics onboarding and technical assistance
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Mavenoid
Cimteq
HQ: United Kingdom
Website
- Description: Provider of software solutions for the wire and cable industry, including CableBuilder to simplify cable design data and deliver full bills of materials into ERP systems, and CableMES, a IIoT-enabled manufacturing execution system that optimizes operations and is proven to provide a quick return on investment, helping users quote, design and produce cables more efficiently and cost-effectively.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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DIMO Maint
HQ: France
Website
- Description: Provider of scalable CMMS and facility management solutions for maintenance: DIMO Maint MX (cloud CMMS with equipment, work orders, inventory, preventive scheduling, mobile support); DIMO Maint OM (on‑premise CMMS with equipment tracking, work orders, integration); DIMO Maint FM (site/resource management, preventive maintenance, reporting); DIMO Maint App (offline mobile to view work orders, equipment info, and update records).
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Arima
HQ: Canada
Website
- Description: Provider of software that helps manufacturers optimize their operations and boost their productivity.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Riwal
HQ: The Netherlands
Website
- Description: Provider of access equipment rental and sales, offering new and used machines, and providing training on industrial courses.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Process Systems Enterprise
HQ: United Kingdom
Website
- Description: Provider of Advanced Process Modelling technology and related model-based engineering and innovation services to the process industries, helping customers create value through the application of advanced process modelling using the gPROMS platform.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Process Systems Enterprise company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Mavenoid
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Mavenoid
2.2 - Growth funds investing in similar companies to Mavenoid
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4 - Top valuation comps for Mavenoid
4.2 - Public trading comparable groups for Mavenoid
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