Company profile: Userlane
1.1 - Company Overview
Company description
- Provider of a digital adoption platform that guides users in real time within any software to automate onboarding, training, and support. Offers an analytics dashboard for user behavior and adoption, customizable in-app guidance (guides, tooltips, announcements), security and compliance (SSO, 2FA, RBAC), and dedicated customer success and strategic adoption guidance.
Products and services
- Digital Adoption Platform: Enterprise-grade platform that guides users in real time within any software application, facilitating onboarding, training, and support.
- Customizable In-App Guidance: Modular in-application guidance delivering interactive guides, tooltips, and announcements, customizable to fit any software environment for user assistance.
- Analytics Dashboard: Data-driven dashboard that delivers insights into user behavior and software adoption, enabling optimization of user experiences.
Key contacts
🔒
🔒
Financial details
🔒
1.2 - Competitors and similar companies to Userlane
Brightback
HQ: United States
Website
- Description: Provider of retention solutions for subscription-based businesses, offering tools to customize cancel pages with dynamic content and branding, present tailored offers, optimize cancel processes via a deflection funnel, and automate cross-channel workflows. Provides Essentials and Performance plans with branded experiences, A/B and multivariate testing, performance dashboards, advanced targeting, and account management.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Brightback company profile →
JRNI
HQ: United Kingdom
Website
- Description: Provider of an experiential relationship management (XRM) platform for scheduling and managing personalized experiences at scale, with apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics to help businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full JRNI company profile →
Client Savvy
HQ: United States
Website
- Description: Provider of data-driven client and employee experience programs for AEC and professional services firms, offering customer feedback software for real-time client insights, customer empathy mapping, linguistic analysis, seller-doer training, CX change management, and B2B customer journey mapping to optimize client experience and inform business decisions.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Client Savvy company profile →
Satmetrix
HQ: United States
Website
- Description: Provider of cloud-based customer experience management software and programs, co-developer of Net Promoter (NPS). Offerings include CXone Feedback Management to collect omnichannel feedback, identify churn drivers, improve satisfaction and operational efficiency, and a Voice of the Customer program to enhance customer experience and agent engagement, helping increase customer lifetime value.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Satmetrix company profile →
Worthix
HQ: United States
Website
- Description: Provider of AI-driven, self-adaptive survey technology that measures the “why” behind buying decisions to help companies build customer-centric experiences. Offers the Customer Value Alignment Cycle, LUCI for analyzing customer conversations and predicting value impact, and strategy, marketing, innovation, and product services to align offerings with customer value.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Worthix company profile →
🔒
2.M&A buyers
2.1 Potential strategic acquirers in the sector
🔒
🔒
🔒
🔒
View all strategic buyers with complete profiles
Start Free Trial →
2.2 - Strategic buyer groups for Userlane
🔒
Buyer group 1: ████████ ████████
●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
🔒
View all companies in this group
Request Free Trial Now →
🔒
Buyer group 2: ████████ ████████
●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
🔒
View all companies in this group
Request Free Trial Now →
🔒
Buyer group 3: ████████ ████████
●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
🔒
View all companies in this group
Request Free Trial Now →
🔓 Unlock all detailed buyer group breakdowns with complete company profiles
Start Free Trial →
3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Userlane
2.2 - Growth funds investing in similar companies to Userlane
🔒
View all growth equity funds with complete profiles
Start Free Trial →
4 - Top valuation comps for Userlane
4.2 - Public trading comparable groups for Userlane
🔓 Unlock all public trading comparable groups with complete valuation data
Start Free Trial →