Company profile: Natterbox
1.1 - Company Overview
Company description
- Provider of an AI-powered contact center embedded in Salesforce, enabling creation and management of business phone systems. Offers Voice for Salesforce for calling via mobile, browser, or Microsoft Teams with call data logged in Salesforce; Natterbox Insight for transcription, sentiment analysis, and call summaries; and Natterbox SMS for sending/receiving SMS/MMS through Salesforce with automatic logging.
Products and services
- Natterbox Insight: AI-enhanced conversational intelligence architects voice transcription, sentiment analysis, and auto-generated call summaries within Salesforce to elevate quality assurance and agent training workflows
- Natterbox SMS: Multimedia-capable messaging delivers sending and receiving SMS/MMS directly through Salesforce, with automatic logging of text conversations and support for multimedia messaging
- Voice for Salesforce: Salesforce-embedded phone system enables calling via mobile, web browser, or Microsoft Teams, while logging complete call data in Salesforce to streamline customer interactions and team productivity
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Natterbox
Incential
HQ: United States
Website
- Description: Provider of compensation and sales performance management solutions through design, development, and delivery.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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Sellsy
HQ: France
Website
- Description: Provider of an online CRM and sales management platform delivering a comprehensive CRM suite, marketing automation for email and SMS, sales management tools (quotes, e-signatures, performance analysis), billing and online payments with automatic reminders, treasury management for real-time tracking and forecasting, and an e-commerce CRM that centralizes and synchronizes data for real-time sales management.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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EndeavorCPQ
HQ: United States
Website
- Description: Provider of SmartCatalog guided selling and sales configuration solutions for various commerce channels, and cloud-based EndeavorCPQ software that automates the quote-to-order process, integrates with leading CRM and ERP systems, eliminates errors, ensures accurate backend updates, and supports click-by-click configurations.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Accompany
HQ: United States
Website
- Description: Provider of an AI-driven relationship intelligence platform, offering a database that delivers rich, relevant insights on millions of people and companies to help find the right contacts and build stronger relationships.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Scope
HQ: United States
Website
- Description: Provider of AI-powered tools that automatically extract actionable insights from customer conversations, communicate user insights to product and operations teams, and integrate with support channels such as Zendesk, Intercom, and Desk.com (Salesforce) to automatically tag and analyze conversations.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Natterbox
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Natterbox
2.2 - Growth funds investing in similar companies to Natterbox
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4 - Top valuation comps for Natterbox
4.2 - Public trading comparable groups for Natterbox
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