Company profile: TOPdesk
1.1 - Company Overview
Company description
- Provider of service management software, offering an IT service management platform for incidents, assets, and service requests; asset management; a self-service portal with service catalog and knowledge base; knowledge management; enterprise service management for IT, HR, and Facilities; and API integrations to connect and automate with other systems.
Products and services
- IT Service Management Platform: Platform-based and user-friendly, it streamlines IT service desk operations by enabling easier management of incidents, assets, and service requests
- Enterprise Service Management (ESM): Single-platform software that unites IT, HR, and Facilities teams to process requests collaboratively, enhancing interdepartmental collaboration and overall service quality
- Self-Service Portal: Knowledge-base-backed hub enabling customers to log requests, browse a service catalog, and find answers to common questions directly within the portal
Key contacts
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Financial details
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1.2 - Competitors and similar companies to TOPdesk
SkyGiraffe
HQ: United States
Website
- Description: Provider of a full-stack enterprise mobility platform that mobilizes back-end data to enable enterprise employees to manage business processes natively on iOS, Android, and Web, extending enterprise data directly to mobile devices via a secure, code-free approach and delivering customized, job-specific micro-moments.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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CoScale
HQ: Belgium
Website
- Description: Provider of full-stack performance monitoring optimized for production environments, with a platform that continuously monitors servers, containers, and applications, and tracks impact on user experience and key business metrics, simplifying monitoring and troubleshooting with automated anomaly detection.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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IR
HQ: Australia
Website
- Description: Provider of proactive performance management software for critical IT infrastructure, payments, and communications ecosystems, serving more than 1,000 organizations in over 60 countries, including some of the world's largest banks, airlines and telecommunications.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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RPort
HQ: United Kingdom
Website
- Description: Provider of open-source remote access and remote management, using a server/client architecture to create permanent or ad hoc secure tunnels to devices inside secure intranets, enabling administration of remote servers without VPNs, chained SSH, jump-hosts, or commercial programs like TeamViewer and clones.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Qbilon
HQ: Germany
Website
- Description: Provider of a graph analytics and automation platform for hybrid IT landscapes, optimizing AWS and Azure usage. The platform scans cloud environments for common security flaws and recommends solutions, delivering an always-up-to-date knowledge base for analysis and optimization. Offerings include cloud cost management, cloud visibility, IT governance, security management, continuous reporting, and structured onboarding.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Qbilon company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for TOPdesk
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to TOPdesk
2.2 - Growth funds investing in similar companies to TOPdesk
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4 - Top valuation comps for TOPdesk
4.2 - Public trading comparable groups for TOPdesk
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