Company profile: Assist
1.1 - Company Overview
Company description
- Provider of an enterprise chatbot platform for messaging and voice, powering brands such as Fandango, 1800Flowers, Hyatt, and many more.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Assist
B2X
HQ: Germany
Website
- Description: Provider of customer care services for mobile devices and other consumer electronics for manufacturers, insurances, carriers and retailers.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Movius
HQ: United States
Website
- Description: Provider of cloud-based secure mobile communications and enterprise mobility solutions, offering a Software-as-a-Service business mobility solution that extends enterprise telecommunication services to mobile devices, and a platform with pre-packaged applications and application programming interfaces.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Pypestream
HQ: United States
Website
- Description: Provider of an AI-powered omnichannel conversational platform that understands and anticipates customer needs, delivering personalized, prompt responses; automated CX solutions with self-service automation, configurable microapps, and chatbots across channels; and FASTSTART phased onboarding for strategy, design, implementation, and continuous improvement.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Call Criteria
HQ: United States
Website
- Description: Provider of call center quality and performance management services, evaluating and scoring agent-customer interactions to identify behaviors that drive sales and satisfaction. Offers QA solutions leveraging AI, speech analytics, and human analysis, real-time reporting, call monitoring, AI agent coaching, and an agent performance dashboard.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Call Criteria company profile →
Knowesia
HQ: France
Website
- Description: Provider of the Knowesia software package, specializing in the capitalization and transmission of know-how and knowledge; develops, publishes and distributes the solution, backed by research initiated 12 years ago and used daily by more than 60,000 users.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Knowesia company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Assist
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Assist
2.2 - Growth funds investing in similar companies to Assist
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4 - Top valuation comps for Assist
4.2 - Public trading comparable groups for Assist
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