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Company profile: Ruby

1.1 - Company Overview

Ruby Logo

Ruby

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of personalized live, remote receptionist and customer engagement services for thousands of small businesses, including virtual receptionists to handle calls, screen leads, schedule appointments, accept payments, and relay messages; live chat with responses in 60 seconds or less; lead generation; customer service solutions; and outbound calling for message relay and client follow-up.

Products and services

  • Lead Generation: Ruby offers a multi-channel lead generation service that helps businesses attract potential buyers and capture their interest through various marketing channels
  • Live Chat Service: Ruby architects a real-time live chat service where trained professionals engage website visitors, respond within 60 seconds or less, provide assistance, and capture leads
  • Virtual Receptionist Service: Ruby delivers a live, remote virtual receptionist service that handles calls, screens leads, schedules appointments, accepts payments, and relays messages on behalf of thousands of small businesses

Key contacts

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Financial details

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1.2 - Competitors and similar companies to Ruby

Affinity Global Logo

Affinity Global

HQ: Canada Website
  • Description: Provider of accounts receivable management and debt collection, outsourcing solutions for non-core business functions, technical support for troubleshooting and resolving technical issues, and software development services including creation, maintenance, and enhancement of applications, serving a variety of industries.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Affinity Global company profile →
GeBBS Healthcare Solutions Logo

GeBBS Healthcare Solutions

HQ: United States Website
  • Description: Provider of technology-enabled revenue cycle management (RCM) solutions for healthcare organizations, leveraging innovative technology and a 6,000-strong global workforce to improve financial performance, compliance, and patient satisfaction. Offerings include Health Information Management (HIM), risk adjustment, patient contact solutions, revenue cycle services, and extended business office support.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full GeBBS Healthcare Solutions company profile →
Avedo Logo

Avedo

HQ: Germany Website
  • Description: Provider of dialog marketing and multi-channel call center services, including phone, email, social media, web, and video chat; plus telesales, telemarketing, and customer support for private and business customers. Part of the STRÖER Dialog Group, headquartered in Leipzig, with seven call centers in Essen, Gelsenkirchen, Cologne, Leipzig, Rostock, and Munich, and offering employee training and development.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Avedo company profile →
Nothelle Logo

Nothelle

HQ: Germany Website
  • Description: Provider of call center and customer communications services, including 24/7 inbound support for inquiries, technical help, order processing and cross-selling; outbound outreach for after-sales, market research, debt collection and new customer acquisition; real-time website chat; social media response; customer service outsourcing; and back-office support in accounting, customer communication, and data management.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Nothelle company profile →
Convergys Logo

Convergys

HQ: United States Website
  • Description: Provider of relationship management solutions worldwide across Customer Management, Information Management, and Human Resources Management, including agent-assisted customer service, customer acquisition, customer retention, and technical support.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Convergys company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Ruby

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Buyer group 1: ████████ ████████

●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Ruby

2.2 - Growth funds investing in similar companies to Ruby

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4 - Top valuation comps for Ruby

4.2 - Public trading comparable groups for Ruby

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4.3 - M&A Transactions similar to Ruby

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Ruby

What does Ruby do?

Ruby is a provider of personalized live, remote receptionist and customer engagement services for thousands of small businesses, including virtual receptionists to handle calls, screen leads, schedule appointments, accept payments, and relay messages; live chat with responses in 60 seconds or less; lead generation; customer service solutions; and outbound calling for message relay and client follow-up.

Who are Ruby's competitors?

Ruby's competitors and similar companies include Affinity Global, GeBBS Healthcare Solutions, Avedo, Nothelle, and Convergys.

Where is Ruby headquartered?

Ruby is headquartered in United States.

How many employees does Ruby have?

Ruby has 1,000 employees 🔒.

When was Ruby founded?

Ruby was founded in 2010 🔒.

What sector and industry vertical is Ruby in?

Ruby is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Ruby

Who are the top strategic acquirers in Ruby's sector and industry

Top strategic M&A buyers and acquirers in Ruby's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Ruby?

Top strategic M&A buyers groups and sectors for Ruby include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Ruby's sector and industry vertical

Which are the top PE firms investing in Ruby's sector and industry vertical?

Top PE firms investing in Ruby's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Ruby's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Ruby's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Ruby's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Ruby include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Ruby's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Ruby?

The key public trading comparables and valuation benchmarks for Ruby include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Ruby for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Ruby with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Ruby's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Ruby with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Ruby's' sector and industry vertical?

Access recent funding rounds and capital raises in Ruby's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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