Company profile: InfinitAI
1.1 - Company Overview
Company description
- Provider of purpose-built AI technology and conversational interfaces for contact center agent assistance, enabling Contact Centers and Hubs to customize and deploy chatbots, voice assistants, and avatar video chat that deliver instant, reliable support to agents and faster, more efficient experiences for customers and employees.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to InfinitAI
PeopleSupport
HQ: United States
Website
- Description: Provider of offshore business process outsourcing (BPO) services, including customer management, transcription and captioning, and customer service support initiated via inbound calls and email, delivered through centers in the Philippines, Costa Rica, and the United States.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Faneuil
HQ: United States
Website
- Description: Provider of business process outsourcing solutions spanning customer care, technical support and back-office operations. Offers support for healthcare agencies, secure contact center services for government, utility customer service, rapid recruitment and training, and deployment of contact center technologies across multiple channels.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Telecom Direct
HQ: The Netherlands
Website
- Description: Provider of customer service BPO and multichannel call center outsourcing; B2B/B2C telemarketing and sales including service calls, appointment setting, donor recruitment and amicable debt collection; fundraising for charities and non-profits; customer-oriented debtor management; WFT-compliant services for financial institutions with Talent&Pro; and training and consultancy to optimize customer contact.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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QX Global Group
HQ: United Kingdom
Website
- Description: Provider of global consulting, digital transformation, and business process management services, helping organizations streamline and optimize operations. Offerings include strategy & consulting for finance and shared services, digital automation with data analytics and RPA, custom software development and integrations, IT support (network, cloud, information, email), and marketing services.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full QX Global Group company profile →
ADM Value
HQ: France
Website
- Description: Provider of outsourcing and contact center services, spanning multichannel B2B/B2C support, technical support, sales/lead generation, retention, moderation, debt collection; back-office digitization, payment management, e-invoicing, digital trust (KYC), process management; consulting on process audits, customer journeys, digitalization, CX/VoC; augmented CX (chatbots, voicebots, visual assistance) and operations (speech analytics, data mining, gamification, scoring); plus a Digital Factory for human-interactive solutions.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full ADM Value company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for InfinitAI
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to InfinitAI
2.2 - Growth funds investing in similar companies to InfinitAI
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4 - Top valuation comps for InfinitAI
4.2 - Public trading comparable groups for InfinitAI
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