Company profile: Radialpoint
1.1 - Company Overview
Company description
- Provider of connected home services solutions that simplify technology, solve end-user frustrations, and help brands generate revenue and deepen customer relationships. Offerings include AppHelp premium technical support (remote, productivity, IoT), IT HelpDesk for SMBs, consumer support for residential connectivity, devices, security and smart home, vertical-specific cloud solutions, embedded marketplace support, and white-labeled support.
Products and services
- AppHelp Premium Technical Support: Delivers enterprise-grade technical support for digital services and devices, including remote support, productivity systems, and IoT products to simplify technology and resolve end-user frustrations
- Consumer Premium Technical Support: Delivers residential-grade support for connectivity, devices, security, and smart home systems, simplifying technology and solving consumer frustrations while strengthening brand relationships and generating revenue
- White-Labeled Support: Supplies modular, customizable support products with flexible branding, hours of operation, and contact channels, allowing brands to deliver support under their own name across schedules and communication methods
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Radialpoint
Future Thinking
HQ: United Kingdom
Website
- Description: Provider of research and insight across NPD, brand development, media and marketing communications. Solutions include MarketVue (financial services customer insights), MillionaireVue (research on $/£1m+ investors for luxury and wealth management), BrandVue (brand and campaign performance data), Consumer Compass (European consumer tracking), TrendVue (AI-powered trend insights), and SnapMe videos (Millennial/Gen Z feedback).
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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Crayon
HQ: Sweden
Website
- Description: Provider of IT services, including cloud migration support, artificial intelligence solutions, and software asset management.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Serit
HQ: Norway
Website
- Description: Provider of IT solutions, cloud services, software development, and operations with consulting services.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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CyberScout
HQ: United States
Website
- Description: Provider of cybersecurity, identity management, fraud detection, and reputation monitoring solutions tailored for the insurance industry, including cyber insurance coverage, identity theft protection, ransomware protection, and fraud detection services to help minimize risk and maximize recovery from identity crimes and cyber fraud.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full CyberScout company profile →
Sword Group
HQ: United States
Website
- Description: Provider of IT services and digital transformation consulting, delivering high-value business applications to regulated industries. Offerings include subsurface data and information management, cloud security with Security by Design, network services, data loss prevention (incl. Microsoft 365 DLP), IT infrastructure hardware, and records management.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Sword Group company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Radialpoint
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Radialpoint
2.2 - Growth funds investing in similar companies to Radialpoint
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4 - Top valuation comps for Radialpoint
4.2 - Public trading comparable groups for Radialpoint
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