Company profile: Smooch
1.1 - Company Overview
Company description
- Provider of a conversational platform for apps and websites, enabling rich customer interactions across the lifecycle. Offers a unified API to deploy experiences across channels, integrates with CRM and inventory data, supports conversational commerce and automated tiered support, and natively integrates with Zendesk to capture every conversation.
Products and services
- Unified API: A developer-friendly single interface granting access to multiple communication channels, enabling businesses to build conversational experiences once and deploy them across apps, websites, and messaging platforms
- Conversational Commerce: A commerce-ready messaging capability enabling customers to browse products, reserve items, and make payments directly within the chat interface for seamless purchasing
- Sunshine Conversations: An enterprise-grade platform architected to create rich conversational experiences across customer lifecycle stages, integrating with business systems to personalize interactions inside apps and websites
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Smooch
JOTT
HQ: United States
Website
- Description: Provider of men's outerwear and apparel, including down jackets with feather and down padding for thermal insulation, water-repellent and windbreaker features; 100% waterproof raincoats stowable in their own pocket; versatile shorts, pants, swimsuits; swimwear including swim shorts made from technical fabric for ultra-fast drying; plus e-gift cards valid for one year and standard, express, and international delivery services.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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Grand Central
HQ: United States
Website
- Description: Provider of a unified phone number service that gives users one number for all their phones—mobile, home, and work—providing a lifelong number that reaches them across changes in jobs, homes, and cell phones, reducing the hassle and cost of tracking and updating multiple phone numbers.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Truth
HQ: United States
Website
- Description: Provider of an anonymous messaging app that lets users message their phone contacts and friends, enabling them to share what’s on their mind without barriers.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Buddy Stumbler
HQ: United States
Website
- Description: Provider of an instant messaging-based social networking site enabling users to meet people via free online chats on AOL AIM, Yahoo Messenger, MSN Messenger, and Google Talk; founded in 2007 and based in Sunnyvale, California.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Buddy Stumbler company profile →
Hoccer
HQ: Germany
Website
- Description: Provider of a secure mobile messaging application for fast, easy data sharing on iOS and Android.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Hoccer company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Smooch
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Smooch
2.2 - Growth funds investing in similar companies to Smooch
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4 - Top valuation comps for Smooch
4.2 - Public trading comparable groups for Smooch
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