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Company profile: SharpenCX

1.1 - Company Overview

SharpenCX Logo

SharpenCX

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of an agent-first, cloud-native omnichannel contact center platform with open REST APIs. Offerings include digital engagement across voice, chat, SMS and self-service; agent experience tools with customer insights; real-time analytics and insights; conversational AI automation with natural language processing; and reliable, secure infrastructure with geo-replication, 24/7 monitoring, and compliance.

Products and services

  • Cloud Contact Center Platform: Cloud-native platform architects interactions across voice, digital, and self-service channels, delivering seamless integration, efficient resolution, and configurable systems via open REST APIs for tailored customer service
  • Agent Experience: Agent-first experience equips agents with intuitive interfaces and comprehensive customer insights, enhancing engagement and productivity during customer interactions
  • Digital Engagement: Omnichannel engagement enables seamless customer experiences across voice, chat, SMS, and more, with easy integration and management across channels

Key contacts

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Financial details

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1.2 - Competitors and similar companies to SharpenCX

Interactive Intelligence Logo

Interactive Intelligence

HQ: United States Website
  • Description: Provider of software and cloud services for customer engagement, communications and collaboration, operating in interaction management software solutions licensing and associated services.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Interactive Intelligence company profile →
Exony Logo

Exony

HQ: United Kingdom Website
  • Description: Provider of a highly agile, virtualized software platform for large organizations with complex customer contact requirements, cutting through the complexities of managing across distributed data, operations, infrastructure and resources.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Exony company profile →
Syngro Logo

Syngro

HQ: United Kingdom Website
  • Description: Provider of next-generation customer experience reporting software that empowers enterprises with customer insight to drive profitable action and manage operational performance, supporting clients that collect and act on insight across more than 80 countries.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Syngro company profile →
Whisbi Logo

Whisbi

HQ: Spain Website
  • Description: Provider of a conversational sales and marketing platform for B2C enterprises, offering live video shopping, live broadcasting with interactive chat, VoIP communication, real-time lead validation, and Whisbi Backstage Reporting to track campaign effectiveness and audience behavior.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Whisbi company profile →
Cogito Logo

Cogito

HQ: United States Website
  • Description: Provider of artificial intelligence and machine learning-driven behavioral science software that evaluates hundreds of voice-based behavioral signals to deliver live conversation coaching for agents and a real-time measure of customer experience.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Cogito company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for SharpenCX

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Buyer group 1: ████████ ████████

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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to SharpenCX

2.2 - Growth funds investing in similar companies to SharpenCX

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4 - Top valuation comps for SharpenCX

4.2 - Public trading comparable groups for SharpenCX

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4.3 - M&A Transactions similar to SharpenCX

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About SharpenCX

What does SharpenCX do?

SharpenCX is a provider of an agent-first, cloud-native omnichannel contact center platform with open REST APIs. Offerings include digital engagement across voice, chat, SMS and self-service; agent experience tools with customer insights; real-time analytics and insights; conversational AI automation with natural language processing; and reliable, secure infrastructure with geo-replication, 24/7 monitoring, and compliance.

Who are SharpenCX's competitors?

SharpenCX's competitors and similar companies include Interactive Intelligence, Exony, Syngro, Whisbi, and Cogito.

Where is SharpenCX headquartered?

SharpenCX is headquartered in United States.

How many employees does SharpenCX have?

SharpenCX has 1,000 employees 🔒.

When was SharpenCX founded?

SharpenCX was founded in 2010 🔒.

What sector and industry vertical is SharpenCX in?

SharpenCX is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for SharpenCX

Who are the top strategic acquirers in SharpenCX's sector and industry

Top strategic M&A buyers and acquirers in SharpenCX's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for SharpenCX?

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Financial Investors investing in SharpenCX's sector and industry vertical

Which are the top PE firms investing in SharpenCX's sector and industry vertical?

Top PE firms investing in SharpenCX's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in SharpenCX's sector and industry vertical?

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Who are the top growth equity funds investing in companies in SharpenCX's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to SharpenCX include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in SharpenCX's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for SharpenCX?

The key public trading comparables and valuation benchmarks for SharpenCX include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for SharpenCX for public valuation benchmarks?

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What are recent M&A transactions in SharpenCX's sector and industry vertical?

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What are recent capital raises and funding rounds in SharpenCX's' sector and industry vertical?

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