Company profile: Exony
1.1 - Company Overview
Company description
- Provider of a highly agile, virtualized software platform for large organizations with complex customer contact requirements, cutting through the complexities of managing across distributed data, operations, infrastructure and resources.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Exony
Respondly
HQ: United States
Website
- Description: Provider of a team inbox for email and Twitter, helping teams stay perfectly in sync on Twitter to deliver support in a fraction of the time.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
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SupportLogic
HQ: United States
Website
- Description: Provider of a support experience (SX) management and post-sales CX observability platform that uses predictive and generative AI to analyze customer sentiment, prevent escalations, reduce time to resolution, monitor quality across channels, boost agent productivity, manage backlogs, and intelligently route cases to improve CSAT and retain revenue.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
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Back
HQ: Germany
Website
- Description: Provider of a modern collaboration and automation platform that enables internal service and business operations teams to organize, automate, and manage employee and workplace requests on one intuitive platform.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Infinity
HQ: United Kingdom
Website
- Description: Provider of technology and services for outsourced customer management service providers and contact centers. At the core is the Infinity Platform, a combined agent desktop and workflow engine enabling outsourcers to design and deliver exceptional customer experiences. Offerings include the Maestro Suite, Composer, Repertoire, Synthesizer, Score, and Tempo for guided interactions, knowledge, training, analytics, and automation.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Infinity company profile →
Acqueon
HQ: United States
Website
- Description: Provider of a customer engagement software platform for B2C businesses that enables revenue production, recovery, and retention. Solutions include an AI and predictive analytics-powered Revenue Execution Platform, Campaign Manager for outbound across channels, Summarize for automated post-call notes, a unified Desktop integrating with CRM/EHR, Compliance tools, and Connectors integrating telephony and agent state controls into CRM desktops.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Acqueon company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Exony
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Exony
2.2 - Growth funds investing in similar companies to Exony
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4 - Top valuation comps for Exony
4.2 - Public trading comparable groups for Exony
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