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Company profile: Back

1.1 - Company Overview

Back Logo

Back

Headquarter: Germany
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of a modern collaboration and automation platform that enables internal service and business operations teams to organize, automate, and manage employee and workplace requests on one intuitive platform.

Products and services

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Key contacts

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Financial details

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1.2 - Competitors and similar companies to Back

Needle Logo

Needle

HQ: United States Website
  • Description: Provider of a technology and service platform that enables e-commerce brands and other businesses to recruit and activate their best advocates for live chat and customer engagement, connecting advocates with online visitors to engage on the brand’s behalf and transform the customer experience.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Needle company profile →
Call Criteria Logo

Call Criteria

HQ: United States Website
  • Description: Provider of call center quality and performance management services, evaluating and scoring agent-customer interactions to identify behaviors that drive sales and satisfaction. Offers QA solutions leveraging AI, speech analytics, and human analysis, real-time reporting, call monitoring, AI agent coaching, and an agent performance dashboard.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Call Criteria company profile →
POPio Logo

POPio

HQ: United States Website
  • Description: Provider of video banking solutions.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full POPio company profile →
Syntellect Logo

Syntellect

HQ: United States Website
  • Description: Provider of enterprise contact center solutions for the high-technology, financial services, help desk, utilities, government, and consumer products industries.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Syntellect company profile →
AnsweriQ Logo

AnsweriQ

HQ: United States Website
  • Description: Provider of AI-powered customer support solutions that analyze past ticket interactions to classify issues and automate responses. Products include Deflection Bot for AI/NLP query understanding and backend automation; Robo Assist for RPA-enabled process automation from the CXM dashboard; Self-Assist for knowledge-based self-service deflection; and Auto Response for automated handling of repetitive email queries.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full AnsweriQ company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Back

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Buyer group 1: ████████ ████████

●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Back

2.2 - Growth funds investing in similar companies to Back

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4 - Top valuation comps for Back

4.2 - Public trading comparable groups for Back

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4.3 - M&A Transactions similar to Back

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Back

What does Back do?

Back is a provider of a modern collaboration and automation platform that enables internal service and business operations teams to organize, automate, and manage employee and workplace requests on one intuitive platform.

Who are Back's competitors?

Back's competitors and similar companies include Needle, Call Criteria, POPio, Syntellect, and AnsweriQ.

Where is Back headquartered?

Back is headquartered in Germany.

How many employees does Back have?

Back has 1,000 employees 🔒.

When was Back founded?

Back was founded in 2010 🔒.

What sector and industry vertical is Back in?

Back is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Back

Who are the top strategic acquirers in Back's sector and industry

Top strategic M&A buyers and acquirers in Back's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Back?

Top strategic M&A buyers groups and sectors for Back include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Back's sector and industry vertical

Which are the top PE firms investing in Back's sector and industry vertical?

Top PE firms investing in Back's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Back's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Back's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Back's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Back include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Back's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Back?

The key public trading comparables and valuation benchmarks for Back include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Back for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Back with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Back's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Back with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Back's' sector and industry vertical?

Access recent funding rounds and capital raises in Back's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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