Company profile: Syntellect
1.1 - Company Overview
Company description
- Provider of enterprise contact center solutions for the high-technology, financial services, help desk, utilities, government, and consumer products industries.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Syntellect
Piano
HQ: The Netherlands
Website
- Description: Provider of a digital experience platform to understand and influence customer behavior by unifying customer data, analyzing behavior metrics, and creating personalized journeys. Solutions include Composer for no-code site experiences, VX commerce, ESP for automated emails and recommendations, ID for SSO, DMP audiences, and Analytics on conversions and revenue.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Piano company profile →
CallVU
HQ: United States
Website
- Description: Provider of a mobile digital engagement platform focused on storage transformation and CX automation services.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full CallVU company profile →
SnapEngage
HQ: United States
Website
- Description: Provider of customizable live chat and messaging software for sale and support, enabling businesses to engage and convert website visitors. Offers omnichannel engagement across web, SMS, Facebook Messenger, Twitter, and WeChat; advanced chatbots (Answer Bot, Guide Bot, custom); HIPAA-compliant chat; analytics, reports, and real-time dashboards with Google Analytics integration; CRM/Help Desk integration; and a Design Studio for branded interfaces.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full SnapEngage company profile →
Viddget
HQ: Sweden
Website
- Description: Provider of interactive chat customer service, adding new interactivity to chats, built on the latest Google technology and requiring no hardware or software installation; upcoming startup based in Stockholm.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Viddget company profile →
InteliWISE
HQ: Poland
Website
- Description: Provider of an enterprise-grade conversational AI platform with fully programmable NLU Chatbot and Voicebot, used by 200+ global brands across banking, insurance, e-commerce and the public sector. Offers omni-channel end-user interfaces (web, mobile, social), Live Chat, an NLP engine combining rule-based and machine learning, and an administration panel to automate customer service, lead generation, and call handling.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full InteliWISE company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Syntellect
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Syntellect
2.2 - Growth funds investing in similar companies to Syntellect
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4 - Top valuation comps for Syntellect
4.2 - Public trading comparable groups for Syntellect
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