Company profile: Piano
1.1 - Company Overview
Company description
- Provider of a digital experience platform to understand and influence customer behavior by unifying customer data, analyzing behavior metrics, and creating personalized journeys. Solutions include Composer for no-code site experiences, VX commerce, ESP for automated emails and recommendations, ID for SSO, DMP audiences, and Analytics on conversions and revenue.
Products and services
- Analytics: Delivers behavioral analytics reports with detailed metrics on conversions, revenue, and customer behavior to quantify performance and guide personalization at scale
- Composer: Engineers no-code site experiences by designing, targeting, testing, and managing experiences to create personalized customer journeys and launch campaigns and products faster
- VX: Runs a membership-centric commerce engine to set up and manage sales, memberships, and promotions for organizations
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Piano
e-bot7
HQ: Germany
Website
- Description: Provider of a conversational AI customer service platform that integrates Artificial Intelligence and pre-trained machine learning to automate answers and processes, suggest the best responses to agents, reduce average handling times, increase sales, and save up to 80% of costs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Avtex
HQ: United States
Website
- Description: Provider of application and systems integration services, designing, developing, deploying and supporting enterprise IP telephony, networking, notification, messaging, and contact center solutions to optimize client interactions through communication and collaboration.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Envox
HQ: United States
Website
- Description: Provider of IP-based voice self-service and contact center solutions serving segments including interactive voice response, enhanced self-service, contact center and customer relationship management, automated directory assistance, alerts and notifications, mobile Internet, voice portals, and carrier services.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Envox company profile →
iPerceptions
HQ: Canada
Website
- Description: Provider of global Voice of the Customer (VoC) solutions and a VoC platform, guiding the world's most respected brands to become customer-centric by balancing expertise and technology to transform customer feedback into insights that allow brands to align and execute more precisely and more quickly.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Jog.ai
HQ: United States
Website
- Description: Provider of web development services specializing in call recording and call transcription, delivering accurate and searchable data.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Jog.ai company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Piano
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Piano
2.2 - Growth funds investing in similar companies to Piano
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4 - Top valuation comps for Piano
4.2 - Public trading comparable groups for Piano
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