Company profile: Avtex
1.1 - Company Overview
Company description
- Provider of application and systems integration services, designing, developing, deploying and supporting enterprise IP telephony, networking, notification, messaging, and contact center solutions to optimize client interactions through communication and collaboration.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Avtex
Zendesk
HQ: United States
Website
- Description: Provider of a customizable, easy-to-implement customer service platform enabling organizations to manage and improve customer engagement across multiple channels. Offers Zendesk for Service, Agent Workspace, Zendesk AI, Zendesk Suite, Community Software, and Help Desk for ticketing, automation, and collaboration.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Zendesk company profile →
Resolution1
HQ: United States
Website
- Description: Provider of customer relations and feedback management solutions for independent small businesses and large corporations.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Resolution1 company profile →
Zendesk
HQ: Singapore
Website
- Description: Provider of online chat software solutions, offering a platform for live support and customer help that enhances chat service capabilities, and providing age, gender, and location information about website visitors.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Zendesk company profile →
Conversocial
HQ: United States
Website
- Description: Provider of a customer experience platform for messaging channels, combining human agents and bots to deliver frictionless experiences across the customer lifecycle. Offerings include Verint Messaging for a unified agent workspace with intelligent routing, automation and real-time engagement; Notify for proactive personalized conversations; bots; and Facebook Messenger, WhatsApp Business, and Google's Business Messaging.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Conversocial company profile →
Spanlink
HQ: United States
Website
- Description: Provider of business communications technology and network integration solutions in the U.S. and internationally, offering contact center technologies, network infrastructure implementations, and packaged applications such as Spanlink Courtesy Callback to improve customer satisfaction and agent utilization, and Customer Survey Manager.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Spanlink company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Avtex
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Avtex
2.2 - Growth funds investing in similar companies to Avtex
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4 - Top valuation comps for Avtex
4.2 - Public trading comparable groups for Avtex
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