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Company profile: Zendesk

1.1 - Company Overview

Zendesk Logo

Zendesk

Headquarter: Singapore
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of online chat software solutions, offering a platform for live support and customer help that enhances chat service capabilities, and providing age, gender, and location information about website visitors.

Products and services

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Key contacts

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Financial details

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1.2 - Competitors and similar companies to Zendesk

Intelligent Recording Logo

Intelligent Recording

HQ: United Kingdom Website
  • Description: Provider of hardware and software for call recording solutions.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Intelligent Recording company profile →
CafeX Logo

CafeX

HQ: United States Website
  • Description: Provider of one-click collaboration and WebRTC real-time communication solutions for enterprises, enhancing team productivity and customer engagement within digital channels across mobile and desktop endpoints, enabling employees and guests to work together securely from anywhere using preferred devices and tools; trusted by top global banks and leading brands.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full CafeX company profile →
Schedule360 Logo

Schedule360

HQ: United States Website
  • Description: Provider of software solutions that optimize staffing and employee scheduling for organizations.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Schedule360 company profile →
Zeals Logo

Zeals

HQ: Japan Website
  • Description: Provider of AI-driven conversational commerce solutions, delivering fully automated chatbot engagement on messaging applications. Offerings include a Social Chat Commerce solution integrating with websites and social media for personalized customer engagement and product recommendations, and a Shopify app linking stores to ZEALS chat experiences with dynamic personalization and automated conversion tracking.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Zeals company profile →
Playbots Logo

Playbots

HQ: France Website
  • Description: Provider of services that connect brands and customers through conversation to build meaningful client relationships.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Playbots company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Zendesk

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Buyer group 1: ████████ ████████

●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Zendesk

2.2 - Growth funds investing in similar companies to Zendesk

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4 - Top valuation comps for Zendesk

4.2 - Public trading comparable groups for Zendesk

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4.3 - M&A Transactions similar to Zendesk

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Zendesk

What does Zendesk do?

Zendesk is a provider of online chat software solutions, offering a platform for live support and customer help that enhances chat service capabilities, and providing age, gender, and location information about website visitors.

Who are Zendesk's competitors?

Zendesk's competitors and similar companies include Intelligent Recording, CafeX, Schedule360, Zeals, and Playbots.

Where is Zendesk headquartered?

Zendesk is headquartered in Singapore.

How many employees does Zendesk have?

Zendesk has 1,000 employees 🔒.

When was Zendesk founded?

Zendesk was founded in 2010 🔒.

What sector and industry vertical is Zendesk in?

Zendesk is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Zendesk

Who are the top strategic acquirers in Zendesk's sector and industry

Top strategic M&A buyers and acquirers in Zendesk's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Zendesk?

Top strategic M&A buyers groups and sectors for Zendesk include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Zendesk's sector and industry vertical

Which are the top PE firms investing in Zendesk's sector and industry vertical?

Top PE firms investing in Zendesk's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Zendesk's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Zendesk's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Zendesk's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Zendesk include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Zendesk's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Zendesk?

The key public trading comparables and valuation benchmarks for Zendesk include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Zendesk for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Zendesk with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Zendesk's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Zendesk with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Zendesk's' sector and industry vertical?

Access recent funding rounds and capital raises in Zendesk's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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