Company profile: Intelligent Recording
1.1 - Company Overview
Company description
- Provider of hardware and software for call recording solutions.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Intelligent Recording
Observe.AI
HQ: United States
Website
- Description: Provider of AI agents for customer service that automate routine calls and workflows, support agents in real time, and surface insights from interactions. Offerings include a Contact Center LLM for summaries and sentiment analysis, plus a Generative AI suite with Knowledge AI, Auto Summary, Auto Coaching, and Agent Assist for real-time guidance to improve agent performance and customer interactions.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Inphonite
HQ: United States
Website
- Description: Provider of automated appointment reminder software that adapts to business needs, offering tools for text, voice, and email reminders to reduce no-shows and improve scheduling efficiency. Services include HIPAA-compliant two-way texting, a patient portal, a website builder, emergency blast notifications, and survey capabilities.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Vanilla
HQ: Canada
Website
- Description: Provider of a cloud-based hosted community forum platform that helps companies engage customers through discussions and Q&As, enable self-service via help documentation, product experts, and crowdsourced answers, customize branding with theming, drive participation with polls, leaderboards, points, and badges, analyze community data, and integrate with learning management, ticketing, and marketing tools to reduce support and grow revenue.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Avoke
HQ: United States
Website
- Description: Provider of true end-to-end call experience analytics, offering a whole call analytics solution that enables companies to discover and quantifiably improve customer contact experiences by evaluating customers' journeys from dialing to hang-up; used by leading companies in consumer electronics and healthcare.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Syngro
HQ: United Kingdom
Website
- Description: Provider of next-generation customer experience reporting software that empowers enterprises with customer insight to drive profitable action and manage operational performance, supporting clients that collect and act on insight across more than 80 countries.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Syngro company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Intelligent Recording
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Intelligent Recording
2.2 - Growth funds investing in similar companies to Intelligent Recording
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4 - Top valuation comps for Intelligent Recording
4.2 - Public trading comparable groups for Intelligent Recording
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