Company profile: Resolution1
1.1 - Company Overview
Company description
- Provider of customer relations and feedback management solutions for independent small businesses and large corporations.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Resolution1
Zendesk
HQ: Singapore
Website
- Description: Provider of online chat software solutions, offering a platform for live support and customer help that enhances chat service capabilities, and providing age, gender, and location information about website visitors.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Medallia
HQ: United States
Website
- Description: Provider of an AI-powered SaaS platform for customer and employee experience management that captures and analyzes structured and unstructured data across human, digital, and IoT signal fields. Offerings include Medallia Experience Cloud, customer experience management, AI-powered text analytics, customer retention tools, and mobile access for on-the-go insights and action.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Medallia company profile →
Talkdesk
HQ: United States
Website
- Description: Provider of an enterprise cloud contact center platform leveraging AI to enhance customer experience and operational efficiency. Offerings include Talkdesk CX Cloud for self-service, omnichannel engagement, workforce engagement, and analytics; AI-based interaction analytics; industry-specific Experience Clouds; Talkdesk Builder development tools; and CX Sensors for proactive alerts.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Talkdesk company profile →
Movius
HQ: United States
Website
- Description: Provider of cloud-based secure mobile communications and enterprise mobility solutions, offering a Software-as-a-Service business mobility solution that extends enterprise telecommunication services to mobile devices, and a platform with pre-packaged applications and application programming interfaces.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Movius company profile →
Callcap
HQ: United States
Website
- Description: Provider of call monitoring and analytics solutions, delivering real-time complete caller data and call recordings, along with call tracking and monitoring that help businesses deliver excellent customer experiences.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Callcap company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Resolution1
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Resolution1
2.2 - Growth funds investing in similar companies to Resolution1
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4 - Top valuation comps for Resolution1
4.2 - Public trading comparable groups for Resolution1
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