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Company profile: Needle

1.1 - Company Overview

Needle Logo

Needle

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of a technology and service platform that enables e-commerce brands and other businesses to recruit and activate their best advocates for live chat and customer engagement, connecting advocates with online visitors to engage on the brand’s behalf and transform the customer experience.

Products and services

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Key contacts

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Financial details

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1.2 - Competitors and similar companies to Needle

Glia Logo

Glia

HQ: United States Website
  • Description: Provider of Unified Interaction Management through the Glia Interaction Platform, unifying voice, digital customer service, and AI with a unique ChannelLess® architecture that eliminates data silos, dropped context, and frustration for customers and representatives.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Glia company profile →
Medallia Logo

Medallia

HQ: United States Website
  • Description: Provider of an AI-powered SaaS platform for customer and employee experience management that captures and analyzes structured and unstructured data across human, digital, and IoT signal fields. Offerings include Medallia Experience Cloud, customer experience management, AI-powered text analytics, customer retention tools, and mobile access for on-the-go insights and action.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Medallia company profile →
ExecVision Logo

ExecVision

HQ: United States Website
  • Description: Provider of a coaching-focused conversation intelligence platform that analyzes customer-facing conversations to extract insights and drive behavior change across sales, marketing, support, and product teams. Offers sales coaching tools and frameworks, pipeline reviews, training and onboarding support, voice-of-the-customer insights, and guidance to refine marketing messaging.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full ExecVision company profile →
Service Logo

Service

HQ: United States Website
  • Description: Provider of a service that helps travelers obtain compensation when flights are delayed or cancelled.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Service company profile →
SDL Logo

SDL

HQ: United Kingdom Website
  • Description: Provider of solutions enabling global businesses to engage with customers in the language, the media, and at the moment they choose, helping ensure their message and brand are delivered.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full SDL company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Needle

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Buyer group 1: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Needle

2.2 - Growth funds investing in similar companies to Needle

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4 - Top valuation comps for Needle

4.2 - Public trading comparable groups for Needle

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4.3 - M&A Transactions similar to Needle

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Needle

What does Needle do?

Needle is a provider of a technology and service platform that enables e-commerce brands and other businesses to recruit and activate their best advocates for live chat and customer engagement, connecting advocates with online visitors to engage on the brand’s behalf and transform the customer experience.

Who are Needle's competitors?

Needle's competitors and similar companies include Glia, Medallia, ExecVision, Service, and SDL.

Where is Needle headquartered?

Needle is headquartered in United States.

How many employees does Needle have?

Needle has 1,000 employees 🔒.

When was Needle founded?

Needle was founded in 2010 🔒.

What sector and industry vertical is Needle in?

Needle is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Needle

Who are the top strategic acquirers in Needle's sector and industry

Top strategic M&A buyers and acquirers in Needle's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Needle?

Top strategic M&A buyers groups and sectors for Needle include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Needle's sector and industry vertical

Which are the top PE firms investing in Needle's sector and industry vertical?

Top PE firms investing in Needle's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Needle's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Needle's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Needle's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Needle include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Needle's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Needle?

The key public trading comparables and valuation benchmarks for Needle include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Needle for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Needle with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Needle's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Needle with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Needle's' sector and industry vertical?

Access recent funding rounds and capital raises in Needle's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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