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Company profile: Glia

1.1 - Company Overview

Glia Logo

Glia

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of Unified Interaction Management through the Glia Interaction Platform, unifying voice, digital customer service, and AI with a unique ChannelLess® architecture that eliminates data silos, dropped context, and frustration for customers and representatives.

Products and services

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Key contacts

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Financial details

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1.2 - Competitors and similar companies to Glia

Uniphore Logo

Uniphore

HQ: United States Website
  • Description: Provider of a sovereign, composable, secure Business AI platform that connects enterprise data, fine-tunes models, and deploys agentic AI across functions. Offerings include X-Platform for multimodal AI and workflow automation, Q for Sales for real-time conversation insights, X-Designer low-code automation, U-Self Serve for self-service, and Real-Time Agent Coaching.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Uniphore company profile →
Zendesk Logo

Zendesk

HQ: United States Website
  • Description: Provider of a customizable, easy-to-implement customer service platform enabling organizations to manage and improve customer engagement across multiple channels. Offers Zendesk for Service, Agent Workspace, Zendesk AI, Zendesk Suite, Community Software, and Help Desk for ticketing, automation, and collaboration.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Zendesk company profile →
Activa Live Logo

Activa Live

HQ: United States Website
  • Description: Provider of enterprise-level, cloud-based on-demand live chat software for customer service, support, and proactive online sales interactions, delivered via the Activa Live Chat platform.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Activa Live company profile →
SupportLogic Logo

SupportLogic

HQ: United States Website
  • Description: Provider of a support experience (SX) management and post-sales CX observability platform that uses predictive and generative AI to analyze customer sentiment, prevent escalations, reduce time to resolution, monitor quality across channels, boost agent productivity, manage backlogs, and intelligently route cases to improve CSAT and retain revenue.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full SupportLogic company profile →
Textel Logo

Textel

HQ: United States Website
  • Description: Provider of a cloud-based business texting platform for contact centers and businesses, enabling inbound and outbound SMS and MMS over existing business phone numbers to improve customer experience, increase engagement, and enhance contact center performance and efficiency.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Textel company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Glia

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Buyer group 1: ████████ ████████

●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Glia

2.2 - Growth funds investing in similar companies to Glia

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4 - Top valuation comps for Glia

4.2 - Public trading comparable groups for Glia

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4.3 - M&A Transactions similar to Glia

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Glia

What does Glia do?

Glia is a provider of Unified Interaction Management through the Glia Interaction Platform, unifying voice, digital customer service, and AI with a unique ChannelLess® architecture that eliminates data silos, dropped context, and frustration for customers and representatives.

Who are Glia's competitors?

Glia's competitors and similar companies include Uniphore, Zendesk, Activa Live, SupportLogic, and Textel.

Where is Glia headquartered?

Glia is headquartered in United States.

How many employees does Glia have?

Glia has 1,000 employees 🔒.

When was Glia founded?

Glia was founded in 2010 🔒.

What sector and industry vertical is Glia in?

Glia is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Glia

Who are the top strategic acquirers in Glia's sector and industry

Top strategic M&A buyers and acquirers in Glia's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Glia?

Top strategic M&A buyers groups and sectors for Glia include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Glia's sector and industry vertical

Which are the top PE firms investing in Glia's sector and industry vertical?

Top PE firms investing in Glia's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Glia's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Glia's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Glia's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Glia include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Glia's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Glia?

The key public trading comparables and valuation benchmarks for Glia include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Glia for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Glia with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Glia's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Glia with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Glia's' sector and industry vertical?

Access recent funding rounds and capital raises in Glia's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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