Company profile: Acqueon
1.1 - Company Overview
Company description
- Provider of a customer engagement software platform for B2C businesses that enables revenue production, recovery, and retention. Solutions include an AI and predictive analytics-powered Revenue Execution Platform, Campaign Manager for outbound across channels, Summarize for automated post-call notes, a unified Desktop integrating with CRM/EHR, Compliance tools, and Connectors integrating telephony and agent state controls into CRM desktops.
Products and services
- Acqueon Revenue Execution Platform: AI-driven, predictive-analytics platform that orchestrates customer engagement to improve revenue generation, revenue recovery, and retention for B2C businesses
- Acqueon Campaign Manager: Omnichannel outbound campaign system integrating with contact center software to orchestrate outreach, enhance agent productivity, and strengthen compliance across various channels
- Acqueon Desktop: Unified agent workspace integrating CRM and EHR applications to deliver a single-pane view that enhances agent productivity
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Acqueon
FrontRange
HQ: United States
Website
- Description: Provider of hybrid IT service management (ITSM) solutions for organizations of all sizes, offering a suite of HEAT applications to enhance service quality and business performance.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Realtime DI
HQ: United States
Website
- Description: Provider of software, operating as a software company.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Aurix
HQ: United Kingdom
Website
- Description: Provider of phonetic speech search and analytics technology globally, working with technology partners, service delivery professionals and resellers to deliver solutions that improve efficiency and generate business intelligence.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Quiq
HQ: United States
Website
- Description: Provider of an enterprise agentic AI platform for customer experience that IT, CX, and eCommerce leaders can agree on, enabling brands to deliver personalized, proactive support across every touchpoint of the customer journey at scale, with AI Agents and a cutting-edge AI Contact Center.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
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SharpenCX
HQ: United States
Website
- Description: Provider of an agent-first, cloud-native omnichannel contact center platform with open REST APIs. Offerings include digital engagement across voice, chat, SMS and self-service; agent experience tools with customer insights; real-time analytics and insights; conversational AI automation with natural language processing; and reliable, secure infrastructure with geo-replication, 24/7 monitoring, and compliance.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Acqueon
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Acqueon
2.2 - Growth funds investing in similar companies to Acqueon
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4 - Top valuation comps for Acqueon
4.2 - Public trading comparable groups for Acqueon
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