Company profile: FrontRange
1.1 - Company Overview
Company description
- Provider of hybrid IT service management (ITSM) solutions for organizations of all sizes, offering a suite of HEAT applications to enhance service quality and business performance.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to FrontRange
Regal
HQ: United States
Website
- Description: Provider of an AI agent platform for personalized customer communications, enabling data-connected, customizable, monitored, always-available agents to power support, sales, and operations. Offerings include a cloud contact center for outbound phone, SMS, email, and chat, triggered outreach, journey and segment builders, branded caller ID, and an AI SMS bot.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Webio
HQ: Ireland
Website
- Description: Provider of customer engagement software leveraging conversational AI to streamline inbound and outbound communications. The platform automates and blends chatbot and live agent conversations across any messaging channel at scale and features on-demand messaging and real-time data.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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TelStrat
HQ: United States
Website
- Description: Provider of contact center call recording, quality management, analytics, and workforce management solutions for customers worldwide. Offers Engage WFO for workforce optimization, call recording, and quality management, and Engage Record for call recording to help staff resolve disputes and support legal needs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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CDC Software
HQ: United States
Website
- Description: Provider of SaaS integration for contact centers, with an iPaaS platform that integrates telephony, CRM, and other systems to deliver real-time, events-based links and complete customer data to agents. Offerings include telephony-CRM integration (screen pop, call recording integration, click-to-call), custom connectors, tailored configuration, softphone development, and general system integration.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Webtext
HQ: Ireland
Website
- Description: Provider of business messaging services fully integrated with Avaya and Cisco contact center platforms, connecting seamlessly into existing back-office enterprise applications to deliver SMS, voice, instant messaging, and presence capabilities for an international customer base including leading companies and organizations.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Webtext company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for FrontRange
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to FrontRange
2.2 - Growth funds investing in similar companies to FrontRange
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4 - Top valuation comps for FrontRange
4.2 - Public trading comparable groups for FrontRange
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