Company profile: Regal
1.1 - Company Overview
Company description
- Provider of an AI agent platform for personalized customer communications, enabling data-connected, customizable, monitored, always-available agents to power support, sales, and operations. Offerings include a cloud contact center for outbound phone, SMS, email, and chat, triggered outreach, journey and segment builders, branded caller ID, and an AI SMS bot.
Products and services
- AI SMS Bot: Produces an AI-driven bot that automates customer SMS conversations, leveraging connected company data for efficient, scalable engagement and taking action to improve support, sales, and operations
- Cloud Contact Center: Engineers an enterprise-grade platform that orchestrates outbound phone, SMS, email, and chat, coordinating customer engagement and driving revenue growth with connected data and action-ready AI Agents
- Journey Builder: Architects a modular tool for creating customized cross-channel communication flows, leveraging drag-and-drop assembly to tailor journeys to company and customer contexts for timely, AI Agent-powered engagement
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Regal
Eglue
HQ: United States
Website
- Description: Provider of real-time customer interaction management solutions that help enterprises cut through complexity, manage unpredictability, categorize information, and increase customer loyalty.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
View full Eglue company profile →
Contactual
HQ: United States
Website
- Description: Provider of a SaaS-based contact center platform, Contactual OnDemand Contact Center, offering an alternative to traditional on-premise systems by eliminating hardware installation and software maintenance, and shifting from large up-front capital investment and burdensome implementation to a pay-for-what-you-need model.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Brand Embassy
HQ: United Kingdom
Website
- Description: Provider of an omnichannel cloud-based customer service platform integrating social media, messaging, live chat, and AI-powered chatbot service.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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TrueLark
HQ: United States
Website
- Description: Provider of an AI-powered customer communications platform that helps brands attract, support, and up-sell customers via text and messaging 24/7. Solutions include Lead Engage for form follow-up and scheduling; Business Messenger to unify phone, text, web chat, and social conversations; Web Chat; Outreach one-way SMS; Virtual Receptionist for calls, booking, and answering questions; and Online Booking for appointments.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full TrueLark company profile →
MegaPath
HQ: United States
Website
- Description: Provider of end-to-end, facilities-based communications solutions for small, medium, and enterprise businesses, helping headquarters, employees, and partners communicate easily and securely to lower costs, increase security, and enhance productivity, including Hosted Voice and Unified Communications services to improve collaboration and reduce expenses.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full MegaPath company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Regal
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Regal
2.2 - Growth funds investing in similar companies to Regal
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4 - Top valuation comps for Regal
4.2 - Public trading comparable groups for Regal
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