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Company profile: Contactual

1.1 - Company Overview

Contactual Logo

Contactual

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of a SaaS-based contact center platform, Contactual OnDemand Contact Center, offering an alternative to traditional on-premise systems by eliminating hardware installation and software maintenance, and shifting from large up-front capital investment and burdensome implementation to a pay-for-what-you-need model.

Products and services

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Key contacts

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Financial details

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1.2 - Competitors and similar companies to Contactual

ASAPP Logo

ASAPP

HQ: United States Website
  • Description: Provider of AI Native products, driven by advances in fundamental AI research, that augment human activity and automate workflows to make organizations highly productive and effective, including the Customer Experience Performance (CXP) platform for contact center customer care and sales agents to know the right thing to say.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full ASAPP company profile →
CloudTalk Logo

CloudTalk

HQ: Slovakia (Slovak Republic) Website
  • Description: Provider of a cloud-based, AI-powered business calling and call center platform offering VoIP solutions, call management and analytics, automated workflows, and productivity tools like Power and Smart Dialers. Includes AI-driven conversation intelligence (automatic transcriptions, sentiment analytics, intelligent search) and global call coverage with local, national, mobile and toll-free numbers in 160+ countries.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full CloudTalk company profile →
Odigo Logo

Odigo

HQ: France Website
  • Description: Provider of cloud-based communication centre solutions supporting organisations.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Odigo company profile →
Callstream Logo

Callstream

HQ: United Kingdom Website
  • Description: Provider of cloud-based call management solutions for the insurance, travel, and retail markets, including PCI Level 1 secure telephone payments (Callstream Vault), web-based real-time call routing and CRM integration (Callstream Nucleus), hosted contact centers (Callstream TRAC), SMS gateway, cloud call recording, and VoIP hosted phone systems.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Callstream company profile →
SupportLogic Logo

SupportLogic

HQ: United States Website
  • Description: Provider of a support experience (SX) management and post-sales CX observability platform that uses predictive and generative AI to analyze customer sentiment, prevent escalations, reduce time to resolution, monitor quality across channels, boost agent productivity, manage backlogs, and intelligently route cases to improve CSAT and retain revenue.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full SupportLogic company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Contactual

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Buyer group 1: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Contactual

2.2 - Growth funds investing in similar companies to Contactual

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4 - Top valuation comps for Contactual

4.2 - Public trading comparable groups for Contactual

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4.3 - M&A Transactions similar to Contactual

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Contactual

What does Contactual do?

Contactual is a provider of a SaaS-based contact center platform, Contactual OnDemand Contact Center, offering an alternative to traditional on-premise systems by eliminating hardware installation and software maintenance, and shifting from large up-front capital investment and burdensome implementation to a pay-for-what-you-need model.

Who are Contactual's competitors?

Contactual's competitors and similar companies include ASAPP, CloudTalk, Odigo, Callstream, and SupportLogic.

Where is Contactual headquartered?

Contactual is headquartered in United States.

How many employees does Contactual have?

Contactual has 1,000 employees 🔒.

When was Contactual founded?

Contactual was founded in 2010 🔒.

What sector and industry vertical is Contactual in?

Contactual is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Contactual

Who are the top strategic acquirers in Contactual's sector and industry

Top strategic M&A buyers and acquirers in Contactual's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Contactual?

Top strategic M&A buyers groups and sectors for Contactual include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Contactual's sector and industry vertical

Which are the top PE firms investing in Contactual's sector and industry vertical?

Top PE firms investing in Contactual's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Contactual's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Contactual's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Contactual's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Contactual include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Contactual's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Contactual?

The key public trading comparables and valuation benchmarks for Contactual include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Contactual for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Contactual with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Contactual's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Contactual with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Contactual's' sector and industry vertical?

Access recent funding rounds and capital raises in Contactual's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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