Company profile: CloudTalk
1.1 - Company Overview
Company description
- Provider of a cloud-based, AI-powered business calling and call center platform offering VoIP solutions, call management and analytics, automated workflows, and productivity tools like Power and Smart Dialers. Includes AI-driven conversation intelligence (automatic transcriptions, sentiment analytics, intelligent search) and global call coverage with local, national, mobile and toll-free numbers in 160+ countries.
Products and services
- Integrated AI Business Calling Software: Cloud-based platform engineers business calling, unifying call management controls and performance analytics to optimize communication across teams and elevate customer experience
- AI-Powered Conversation Intelligence: AI-powered suite produces automatic call transcriptions, sentiment analytics, and intelligent searching to enhance business communication and uncover actionable insights from phone interactions
- VoIP Business Calling Solution: VoIP system automates workflows and supplies analytics for performance optimization and calling efficiency, improving how businesses connect with customers over the phone
Key contacts
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Financial details
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1.2 - Competitors and similar companies to CloudTalk
Callstats
HQ: Finland
Website
- Description: Provider of analytics and optimization services for real-time communication products using WebRTC, offering a SaaS platform that helps software developers quickly set up, build, and scale communications applications by monitoring and managing the performance of each endpoint in real time.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
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e-bot7
HQ: Germany
Website
- Description: Provider of a conversational AI customer service platform that integrates Artificial Intelligence and pre-trained machine learning to automate answers and processes, suggest the best responses to agents, reduce average handling times, increase sales, and save up to 80% of costs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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CosmoCom
HQ: United States
Website
- Description: Provider of an online, unified all-IP contact center platform delivering private and public cloud contact center solutions that enable businesses to manage complex customer interactions. Its technology unites customer contact functions, locations, and personnel, including outsourcers and home agents.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Authensis
HQ: Germany
Website
- Description: Provider of consulting, system integration, documentation, support, and software maintenance services.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Authensis company profile →
CM Software
HQ: Sweden
Website
- Description: Provider of sales support, booking support, and dialers.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full CM Software company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for CloudTalk
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to CloudTalk
2.2 - Growth funds investing in similar companies to CloudTalk
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4 - Top valuation comps for CloudTalk
4.2 - Public trading comparable groups for CloudTalk
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