Company profile: Eglue
1.1 - Company Overview
Company description
- Provider of real-time customer interaction management solutions that help enterprises cut through complexity, manage unpredictability, categorize information, and increase customer loyalty.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Eglue
Callfinity
HQ: United States
Website
- Description: Provider of intelligent telecommunications applications for contact centers, service providers, and enterprises, available as on-premise systems, hosted services, and HybridHosted solutions; selected by over 300 customers in seven countries since 1999.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Bavard
HQ: United States
Website
- Description: Provider of a conversational AI platform for building and deploying chatbots and intelligent virtual assistants using NLP and machine learning to better engage with customers across industries.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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AnsweriQ
HQ: United States
Website
- Description: Provider of AI-powered customer support solutions that analyze past ticket interactions to classify issues and automate responses. Products include Deflection Bot for AI/NLP query understanding and backend automation; Robo Assist for RPA-enabled process automation from the CXM dashboard; Self-Assist for knowledge-based self-service deflection; and Auto Response for automated handling of repetitive email queries.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Emtropy Labs
HQ: United States
Website
- Description: Provider of a smart operating system for customer-facing teams, leveraging data and machine learning to help make every customer interaction an extraordinary experience.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Emtropy Labs company profile →
Infinity
HQ: United Kingdom
Website
- Description: Provider of technology and services for outsourced customer management service providers and contact centers. At the core is the Infinity Platform, a combined agent desktop and workflow engine enabling outsourcers to design and deliver exceptional customer experiences. Offerings include the Maestro Suite, Composer, Repertoire, Synthesizer, Score, and Tempo for guided interactions, knowledge, training, analytics, and automation.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Infinity company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Eglue
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Eglue
2.2 - Growth funds investing in similar companies to Eglue
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4 - Top valuation comps for Eglue
4.2 - Public trading comparable groups for Eglue
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