About Directly

What does Directly do?

Directly is a provider of AI-powered customer support solutions integrating with contact centers to automate common issues and engage freelance experts for elastic operations. Offerings include an OnDemand platform with AI/ML and predictive tech, an Expert Network, IVR-to-messaging, automated messaging with staffing and peer-reviewed responses, web & email support integrated with helpdesks, and workforce augmentation to improve satisfaction and save costs.

Who are Directly's competitors?

Directly's competitors and similar companies include Professional Chats, InteliWISE, 01 Communique, Flexperto, and Conecteo.

Where is Directly headquartered?

Directly is headquartered in United States.

How many employees does Directly have?

Directly has 1,000 employees 🔒.

When was Directly founded?

Directly was founded in 2010 🔒.

What sector and industry vertical is Directly in?

Directly is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Directly

Who are the top strategic acquirers in Directly's sector and industry

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Financial Investors investing in Directly's sector and industry vertical

Which are the top PE firms investing in Directly's sector and industry vertical?

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Who are the top growth equity funds investing in companies in Directly's sector and industry vertical?

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Valuation benchmarks of companies in Directly's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Directly?

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Which are the key trading comparable groups for Directly for public valuation benchmarks?

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What are recent M&A transactions in Directly's sector and industry vertical?

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What are recent capital raises and funding rounds in Directly's' sector and industry vertical?

Access recent funding rounds and capital raises in Directly's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.