Company profile: Professional Chats
1.1 - Company Overview
Company description
- Provider of a professionally managed online chat service exclusively for professionals and institutions.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Professional Chats
Informiam
HQ: United States
Website
- Description: Provider of enterprise software solutions to contact centers.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Vanilla
HQ: Canada
Website
- Description: Provider of a cloud-based hosted community forum platform that helps companies engage customers through discussions and Q&As, enable self-service via help documentation, product experts, and crowdsourced answers, customize branding with theming, drive participation with polls, leaderboards, points, and badges, analyze community data, and integrate with learning management, ticketing, and marketing tools to reduce support and grow revenue.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Sierra
HQ: United States
Website
- Description: Provider of enterprise AI solutions that integrate into established business workflows, offering conversational AI agents to streamline interactions, resolve issues efficiently, and deliver personalized support.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Support.com
HQ: United States
Website
- Description: Provider of cloud-based software and services for technology support, including Support.com Cloud that guides customer support like a GPS. Offers Agent Support with Guided Paths for step-by-step issue resolution, full-feature remote access, and TechSolutions 24/7 remote tech support via phone, chat, virtual house calls, and guides, plus SeeSupport video assistance and Remote Control troubleshooting.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Yellow.ai
HQ: United States
Website
- Description: Provider of an agentic conversational AI platform for intelligent service automation, including: Dynamic Automation Platform (multi-LLM) to automate cross-channel conversations with generative AI; Conversational Service Cloud for self-serve support; Conversational Commerce Cloud for lead generation and sales; Conversational EX Cloud as an AI co-worker; and DocCog for cognitive knowledge search.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Yellow.ai company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Professional Chats
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Professional Chats
2.2 - Growth funds investing in similar companies to Professional Chats
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4 - Top valuation comps for Professional Chats
4.2 - Public trading comparable groups for Professional Chats
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