Company profile: Informiam
1.1 - Company Overview
Company description
- Provider of enterprise software solutions to contact centers.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Informiam
SnapEngage
HQ: United States
Website
- Description: Provider of customizable live chat and messaging software for sale and support, enabling businesses to engage and convert website visitors. Offers omnichannel engagement across web, SMS, Facebook Messenger, Twitter, and WeChat; advanced chatbots (Answer Bot, Guide Bot, custom); HIPAA-compliant chat; analytics, reports, and real-time dashboards with Google Analytics integration; CRM/Help Desk integration; and a Design Studio for branded interfaces.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full SnapEngage company profile →
Talkwheel
HQ: United States
Website
- Description: Provider of a social media community and analytics platform for brands that unifies and analyzes conversations across sources, identifies key influencers, and surfaces trend insights. Services include integration into websites, mobile apps, blogs, and social channels; customizable influencer algorithms; interactive focus groups; and real-time comment monitoring and moderation.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Level AI
HQ: United States
Website
- Description: Provider of a conversational intelligence platform for modern contact centers to automate workflows and transform customer experience. Delivers real-time insights, VoC Insights across 100% of interactions, sentiment analysis, automated feedback collection, real-time answers from enterprise data, customer experience management, and custom AI scorecards to accelerate accurate QA and support agents in the moment.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Level AI company profile →
Alvaria
HQ: United States
Website
- Description: Provider of unified communications software that enhances knowledge worker and agent productivity and optimizes enterprise and contact center processes. Offers workforce optimization, compliant outbound, core telephony infrastructure for voice routing and multi-channel contact management, automated productivity tools, knowledge, analytics and automation, and proactive customer experience solutions.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Bloomfire
HQ: United States
Website
- Description: Provider of a knowledge engagement platform that centralizes and democratizes organizational knowledge, enabling employees to quickly find information. Offers AI-powered enterprise search and discovery, authoring tools, digital knowledge worker, content and document management, and moderation tools.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Bloomfire company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Informiam
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Informiam
2.2 - Growth funds investing in similar companies to Informiam
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4 - Top valuation comps for Informiam
4.2 - Public trading comparable groups for Informiam
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